/*
THESIS: Mundo Luna é uma sala de atendimento conectada à operação, não um
dashboard encaixado. A conversa é o centro; sinais e pendências orbitam ao redor.
OWN-WORLD: lunar, silencioso, preciso. Verde marca atividade real; geometria
orbital explica contexto e transição, nunca decora cartões.
*/

.sr-only{position:absolute!important;width:1px!important;height:1px!important;padding:0!important;margin:-1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;white-space:nowrap!important;border:0!important}
.mundo-luna-aberto{overflow:hidden}

.luna-world{
  --lw-bg:#070b09;--lw-side:#0b100d;--lw-surface:#0f1612;--lw-surface-2:#131c17;
  --lw-line:rgba(196,225,207,.13);--lw-line-strong:rgba(196,225,207,.24);
  --lw-text:#edf4ef;--lw-muted:#94a79a;--lw-dim:#7a8a80;--lw-signal:#28dc8e;
  --lw-signal-soft:rgba(40,220,142,.11);--lw-warn:#e1b34f;--lw-danger:#ed8177;
  position:fixed;inset:0;z-index:80;display:grid;grid-template-columns:278px minmax(0,1fr);
  overflow:hidden;background:var(--lw-bg);color:var(--lw-text);font-family:var(--sans);opacity:0;visibility:hidden;
  transition:opacity 420ms var(--ease),visibility 0s linear 420ms;
}
.luna-world[hidden]{display:none}
.luna-world.is-active{opacity:1;visibility:visible;transition:opacity 420ms var(--ease),visibility 0s}
:root[data-tema="claro"] .luna-world{
  --lw-bg:#f4f6f3;--lw-side:#edf1ed;--lw-surface:#fff;--lw-surface-2:#f0f4f0;
  --lw-line:rgba(22,56,38,.13);--lw-line-strong:rgba(22,56,38,.24);
  --lw-text:#152019;--lw-muted:#52645a;--lw-dim:#5b6c62;--lw-signal:#087f4d;
  --lw-signal-soft:rgba(8,127,77,.09);--lw-warn:#8d6100;--lw-danger:#b8463d;
}

.luna-world-side{position:relative;min-width:0;display:flex;flex-direction:column;overflow:hidden;background:var(--lw-side);border-right:1px solid var(--lw-line)}
.luna-world-brand{min-height:78px;display:flex;align-items:center;gap:12px;padding:0 23px;border-bottom:1px solid var(--lw-line)}
.luna-world-mark{width:34px;height:34px;overflow:hidden;flex:none;border-radius:50%;box-shadow:0 9px 24px -12px rgba(0,0,0,.8)}
.luna-world-mark img{width:100%;height:100%;display:block;object-fit:cover;filter:grayscale(1) contrast(1.1) brightness(1.25)}
.luna-world-brand b{display:block;font:600 17px/1 var(--sans);letter-spacing:-.025em}
.luna-world-brand small{display:block;margin-top:5px;color:var(--lw-dim);font:500 8px/1 var(--mono);letter-spacing:.11em;text-transform:uppercase}

.luna-world-context{padding:22px 20px 18px;border-bottom:1px solid var(--lw-line)}
.luna-world-context label{display:block;color:var(--lw-dim);font:500 8px/1 var(--mono);letter-spacing:.12em;text-transform:uppercase}
.luna-world-context select{width:100%;margin-top:10px;padding:10px 31px 10px 11px;border:1px solid var(--lw-dim);border-radius:10px;background:var(--lw-surface);color:var(--lw-text);outline:none;font:500 12px/1.2 var(--sans)}
.luna-world-context select:focus-visible{border-color:var(--lw-signal);box-shadow:0 0 0 3px var(--lw-signal-soft)}
.luna-world-context > span{display:block;max-width:100%;margin-top:8px;overflow:hidden;color:var(--lw-dim);font:400 8px/1 var(--mono);text-overflow:ellipsis;white-space:nowrap}

.luna-world-nav{min-height:0;display:grid;gap:3px;padding:17px 12px;position:relative;z-index:2;overflow-y:auto;scrollbar-width:thin;scrollbar-color:var(--lw-line-strong) transparent}
.luna-world-nav button{min-height:62px;display:grid;grid-template-columns:21px minmax(0,1fr) auto;align-items:center;gap:12px;padding:10px 12px;border:1px solid transparent;border-radius:12px;background:none;color:var(--lw-muted);cursor:pointer;text-align:left;transition:background 160ms var(--ease),border-color 160ms var(--ease),color 160ms var(--ease),transform 160ms var(--ease)}
.luna-world-nav button:hover{background:var(--lw-surface);color:var(--lw-text)}
.luna-world-nav button[hidden]{display:none}
.luna-world-nav button:active{transform:scale(.985)}
.luna-world-nav button:focus-visible{outline:2px solid var(--lw-signal);outline-offset:2px}
.luna-world-nav button.is-active{border-color:var(--lw-line);background:var(--lw-surface-2);color:var(--lw-text)}
.luna-world-nav svg{width:19px;height:19px;fill:none;stroke:currentColor;stroke-width:1.5;stroke-linecap:round;stroke-linejoin:round}
.luna-world-nav button.is-active svg{color:var(--lw-signal)}
.luna-world-nav span{min-width:0;font:500 12.5px/1.1 var(--sans)}
.luna-world-nav small{display:block;margin-top:6px;color:var(--lw-dim);font:400 9px/1 var(--sans)}
.luna-world-nav b{min-width:23px;color:var(--lw-dim);font:500 9px/1 var(--mono);text-align:right}
.luna-world-nav button.is-active b{color:var(--lw-signal)}

.luna-world-orbit{position:absolute;left:-115px;bottom:82px;width:330px;aspect-ratio:1;pointer-events:none;opacity:.46}
.luna-world-orbit i{position:absolute;border:1px solid var(--lw-line);border-radius:50%}
.luna-world-orbit i:first-child{inset:0;animation:lunaWorldSpin 54s linear infinite}
.luna-world-orbit i:first-child::after{content:"";position:absolute;top:15%;right:14%;width:5px;height:5px;border-radius:50%;background:var(--lw-signal)}
.luna-world-orbit i:nth-child(2){inset:19%;border-style:dashed;animation:lunaWorldSpin 33s linear infinite reverse}
.luna-world-orbit span{position:absolute;inset:37%;border-radius:50%;background:var(--lw-surface-2);box-shadow:0 14px 36px -20px rgba(0,0,0,.8)}

.luna-world-side-foot{margin-top:auto;position:relative;z-index:2;padding:18px 20px 20px;border-top:1px solid var(--lw-line);background:color-mix(in srgb,var(--lw-side) 94%,transparent)}
.luna-world-live{display:flex;align-items:center;gap:10px;color:var(--lw-muted)}
.luna-world-live>i{width:7px;height:7px;flex:none;border-radius:50%;background:var(--lw-signal);box-shadow:0 0 0 5px var(--lw-signal-soft);animation:lunaWorldPulse 2.3s var(--ease-io) infinite}
.luna-world-live b{display:block;color:var(--lw-text);font:500 10px/1 var(--sans)}
.luna-world-live small{display:block;margin-top:5px;color:var(--lw-dim);font:400 8px/1 var(--mono)}
.luna-world-side-foot button{width:100%;margin-top:17px;padding:10px 12px;border:1px solid var(--lw-line);border-radius:10px;background:none;color:var(--lw-muted);cursor:pointer;font:500 10px/1 var(--sans);transition:border-color 150ms var(--ease),color 150ms var(--ease),background 150ms var(--ease)}
.luna-world-side-foot button:hover{border-color:var(--lw-line-strong);background:var(--lw-surface);color:var(--lw-text)}
.luna-world-side-foot button:focus-visible{outline:2px solid var(--lw-signal);outline-offset:2px}

.luna-world-main{min-width:0;min-height:0;display:flex;flex-direction:column;background:radial-gradient(circle at 78% -15%,var(--lw-signal-soft),transparent 35%),var(--lw-bg)}
.luna-world.is-activation{grid-template-columns:1fr}.luna-world.is-activation .luna-world-side,.luna-world.is-activation .luna-world-head,.luna-world.is-activation .luna-world-scroll{display:none}
.luna-activation{position:relative;min-height:100dvh;display:grid;place-items:center;overflow:hidden;padding:clamp(24px,5vw,72px);background:radial-gradient(circle at 28% 50%,rgba(35,211,132,.12),transparent 34%),var(--lw-bg)}.luna-activation[hidden]{display:none}.luna-activation article{position:relative;z-index:2;width:min(660px,100%);margin-left:min(29vw,390px);padding:clamp(26px,4vw,48px);border:1px solid var(--lw-line-strong);border-radius:24px;background:color-mix(in srgb,var(--lw-surface) 90%,transparent);box-shadow:0 45px 120px -68px #000;backdrop-filter:blur(22px)}.luna-activation-k{display:flex;align-items:center;gap:9px;color:var(--lw-signal);font:500 9px/1 var(--mono);letter-spacing:.13em}.luna-activation-k i{width:6px;height:6px;border-radius:50%;background:var(--lw-signal);box-shadow:0 0 0 7px var(--lw-signal-soft)}.luna-activation h1{margin-top:24px;color:var(--lw-text);font:500 clamp(2.8rem,5vw,5.2rem)/.9 var(--sans);letter-spacing:-.055em}.luna-activation article>p{max-width:53ch;margin-top:22px;color:var(--lw-muted);font:400 13px/1.7 var(--sans)}.luna-activation article>p b{color:var(--lw-text)}
.luna-activation-values{display:grid;grid-template-columns:1fr 1fr;gap:9px;margin-top:28px}.luna-activation-values>div{display:grid;grid-template-columns:1fr auto;gap:8px;padding:14px 15px;border:1px solid var(--lw-line);border-radius:12px;background:var(--lw-surface-2)}.luna-activation-values .wide{grid-column:1/-1}.luna-activation-values span{grid-column:1/-1;color:var(--lw-dim);font:500 8px/1 var(--mono);letter-spacing:.1em;text-transform:uppercase}.luna-activation-values code{min-width:0;overflow:hidden;color:var(--lw-text);font:500 11px/1.5 var(--mono);text-overflow:ellipsis;white-space:nowrap}.luna-activation-values button{border:0;background:none;color:var(--lw-signal);cursor:pointer;font:500 9px/1 var(--mono)}.luna-activation-note{display:flex;align-items:center;gap:13px;margin-top:17px;padding:14px;border-left:2px solid var(--lw-signal);background:var(--lw-signal-soft)}.luna-activation-note>i{width:26px;height:26px;display:grid;place-items:center;flex:none;border:1px solid var(--lw-line-strong);border-radius:50%;color:var(--lw-signal);font:500 10px/1 var(--mono)}.luna-activation-note b,.luna-activation-note small{display:block}.luna-activation-note b{font:600 11px/1.2 var(--sans)}.luna-activation-note small{margin-top:5px;color:var(--lw-muted);font:400 9px/1.4 var(--sans)}.luna-activation-actions{display:flex;align-items:center;gap:16px;margin-top:24px}.luna-activation-actions>button{min-height:46px;padding:0 18px;border:0;border-radius:12px;background:var(--lw-text);color:var(--lw-bg);cursor:pointer;font:600 11px/1 var(--sans)}.luna-activation-actions>button:disabled{opacity:.48;cursor:wait}.luna-activation-actions>span{color:var(--lw-dim);font:400 9px/1.45 var(--sans)}.luna-activation-actions>span.is-error{color:var(--lw-danger)}.luna-activation-orbit{position:absolute;left:clamp(-180px,2vw,40px);top:50%;width:min(46vw,650px);aspect-ratio:1;transform:translateY(-50%)}.luna-activation-orbit>i{position:absolute;border:1px solid var(--lw-line);border-radius:50%;animation:lunaWorldSpin 52s linear infinite}.luna-activation-orbit>i:first-child{inset:0}.luna-activation-orbit>i:nth-child(2){inset:15%;border-style:dashed;animation-duration:34s;animation-direction:reverse}.luna-activation-orbit>span{position:absolute;inset:29%;overflow:hidden;border-radius:50%;box-shadow:0 0 0 16px var(--lw-signal-soft),0 35px 90px -30px #000}.luna-activation-orbit img{width:100%;height:100%;object-fit:cover;filter:grayscale(1) brightness(1.2)}
@media(max-width:850px){.luna-activation article{margin-left:0}.luna-activation-orbit{opacity:.2;left:50%;transform:translate(-50%,-50%);width:95vw}}@media(max-width:560px){.luna-activation-values{grid-template-columns:1fr}.luna-activation-values .wide{grid-column:auto}.luna-activation-actions{align-items:stretch;flex-direction:column}.luna-activation-actions>button{width:100%}}
.luna-world-head{height:78px;flex:none;display:flex;align-items:center;gap:24px;padding:0 clamp(22px,3vw,44px);border-bottom:1px solid var(--lw-line);background:color-mix(in srgb,var(--lw-bg) 92%,transparent)}
.luna-world-head>div:first-child{min-width:0}
.luna-world-head>div:first-child span{display:block;color:var(--lw-signal);font:500 8px/1 var(--mono);letter-spacing:.12em}
.luna-world-head h1{margin-top:7px;color:var(--lw-text);font:500 18px/1 var(--sans);letter-spacing:-.025em}
.luna-world-head-actions{margin-left:auto;display:flex;align-items:center;gap:8px}
.luna-world-health{display:flex;align-items:center;gap:8px;padding:8px 11px;color:var(--lw-muted);font:500 9px/1 var(--mono)}
.luna-world-health i{width:5px;height:5px;border-radius:50%;background:var(--lw-signal)}
.luna-world-head button{min-height:35px;display:flex;align-items:center;justify-content:center;gap:7px;padding:0 11px;border:1px solid var(--lw-line);border-radius:9px;background:var(--lw-surface);color:var(--lw-muted);cursor:pointer;font:500 9px/1 var(--sans);transition:border-color 150ms var(--ease),color 150ms var(--ease),transform 150ms var(--ease)}
.luna-world-head button:hover{border-color:var(--lw-line-strong);color:var(--lw-text)}
.luna-world-head button:active{transform:scale(.97)}
.luna-world-head button:focus-visible{outline:2px solid var(--lw-signal);outline-offset:2px}
.luna-world-head button svg{width:14px;height:14px;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}
.luna-world-head button.is-loading svg{animation:lunaWorldSpin .7s linear infinite}
.luna-world-head .luna-world-exit{width:35px;padding:0;border-radius:50%;font-size:12px}

.luna-world-scroll{flex:1;min-height:0;overflow:auto;scrollbar-color:var(--lw-line-strong) transparent}
.luna-world-panel{display:none;min-height:100%;padding:clamp(28px,4vw,56px) clamp(24px,4vw,64px) 64px}
.luna-world-panel.is-active{display:block;animation:lunaWorldPanelIn 300ms var(--ease) both}
.luna-world-intro{display:grid;grid-template-columns:minmax(0,1fr) minmax(260px,420px);align-items:end;gap:44px;margin-bottom:28px}
.luna-world-intro>div>p{color:var(--lw-signal);font:500 9px/1.4 var(--mono);letter-spacing:.055em}
.luna-world-intro h2{max-width:15ch;margin-top:14px;color:var(--lw-text);font:500 clamp(2.25rem,4.2vw,4.8rem)/.94 var(--sans);letter-spacing:-.04em;text-wrap:balance}
.luna-world-intro>p{max-width:65ch;padding-bottom:5px;color:var(--lw-muted);font:400 13px/1.65 var(--sans)}

.luna-world-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));margin-bottom:18px;border-block:1px solid var(--lw-line)}
.luna-world-metric{min-height:96px;display:flex;flex-direction:column;justify-content:center;padding:18px clamp(15px,2vw,28px);border-right:1px solid var(--lw-line)}
.luna-world-metric:first-child{padding-left:0}
.luna-world-metric:last-child{border-right:0}
.luna-world-metric span{color:var(--lw-dim);font:500 8px/1 var(--mono);letter-spacing:.1em;text-transform:uppercase}
.luna-world-metric strong{margin-top:11px;color:var(--lw-text);font:500 clamp(1.4rem,2.2vw,2.2rem)/1 var(--sans);letter-spacing:-.03em}
.luna-world-metric small{margin-top:7px;color:var(--lw-dim);font:400 9px/1.2 var(--sans)}
.luna-world-metric.is-signal strong{color:var(--lw-signal)}

/* Visão geral: o ritmo da operação aparece como uma leitura contínua, não uma grade de cards. */
.luna-overview-hero{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(430px,.8fr);align-items:end;gap:clamp(36px,6vw,96px);padding:clamp(18px,3vw,42px) 0 clamp(30px,4vw,58px)}
.luna-overview-hero>div:first-child>span,.luna-overview-toolbar>span,.luna-overview-chart header>div>span,.luna-overview-channels header>span,.luna-overview-attention header>span{color:var(--lw-signal);font:500 8px/1 var(--mono);letter-spacing:.13em}
.luna-overview-hero h2{max-width:12ch;margin-top:17px;color:var(--lw-text);font:500 clamp(3rem,5.2vw,6.8rem)/.91 var(--sans);letter-spacing:-.055em;text-wrap:balance}
.luna-overview-hero>div:first-child>p{max-width:64ch;margin-top:23px;color:var(--lw-muted);font:400 clamp(12px,1vw,15px)/1.65 var(--sans)}
.luna-overview-now{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));border-block:1px solid var(--lw-line)}
.luna-overview-now>div{min-width:0;padding:21px clamp(12px,1.5vw,23px);border-right:1px solid var(--lw-line)}
.luna-overview-now>div:first-child{padding-left:0}.luna-overview-now>div:last-child{padding-right:0;border-right:0}
.luna-overview-now span,.luna-overview-now small{display:block;color:var(--lw-dim);font:500 8px/1.25 var(--mono);letter-spacing:.08em}
.luna-overview-now strong{display:block;margin:13px 0 9px;color:var(--lw-text);font:500 clamp(1.75rem,2.6vw,3rem)/1 var(--sans);letter-spacing:-.045em}
.luna-overview-now>div:first-child strong{color:var(--lw-signal)}
.luna-overview-now small{min-height:2.5em;font-weight:400;letter-spacing:0;line-height:1.35}
.luna-overview-toolbar{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:13px 0;border-top:1px solid var(--lw-line)}
.luna-overview-toolbar>div{display:flex;gap:4px}
.luna-overview-toolbar button{min-height:32px;padding:0 12px;border:1px solid transparent;border-radius:8px;background:transparent;color:var(--lw-dim);cursor:pointer;font:500 9px/1 var(--sans);transition:background 150ms var(--ease),border-color 150ms var(--ease),color 150ms var(--ease)}
.luna-overview-toolbar button:hover{color:var(--lw-text)}.luna-overview-toolbar button.is-active{border-color:var(--lw-line);background:var(--lw-surface);color:var(--lw-text)}.luna-overview-toolbar button:focus-visible{outline:2px solid var(--lw-signal);outline-offset:2px}
.luna-overview-chart{position:relative;overflow:hidden;border-block:1px solid var(--lw-line);background:var(--lw-surface)}
.luna-overview-chart::after{content:"";position:absolute;right:8%;top:24%;width:clamp(90px,11vw,180px);aspect-ratio:1;border:1px solid var(--lw-line);border-radius:50%;pointer-events:none;opacity:.42}
.luna-overview-chart>header{position:relative;z-index:1;display:flex;align-items:end;justify-content:space-between;gap:24px;padding:24px clamp(18px,2.4vw,34px) 5px}
.luna-overview-chart h3,.luna-overview-channels h3,.luna-overview-attention h3{margin-top:10px;color:var(--lw-text);font:500 clamp(1.15rem,1.6vw,1.65rem)/1.08 var(--sans);letter-spacing:-.025em}
.luna-overview-legend{display:flex;gap:17px;color:var(--lw-dim);font:500 9px/1 var(--sans)}.luna-overview-legend span{display:flex;align-items:center;gap:7px}.luna-overview-legend i{width:17px;height:2px;background:var(--lw-muted)}.luna-overview-legend span:last-child i{background:var(--lw-signal)}
#lunaOverviewChart{position:relative;z-index:1;padding:7px clamp(16px,2.4vw,34px) 12px}
#lunaOverviewChart svg{width:100%;height:auto;min-height:260px;display:block;overflow:visible}
#lunaOverviewChart .grid path{fill:none;stroke:var(--lw-line);stroke-width:1;vector-effect:non-scaling-stroke}
#lunaOverviewChart .area{fill:var(--lw-signal-soft);stroke:none}
#lunaOverviewChart .messages,#lunaOverviewChart .resolved{fill:none;stroke:var(--lw-muted);stroke-width:2;stroke-linecap:round;stroke-linejoin:round;vector-effect:non-scaling-stroke;animation:lunaOverviewDraw 850ms var(--ease) both}
#lunaOverviewChart .resolved{stroke:var(--lw-signal);stroke-width:2.5}
#lunaOverviewChart .point{fill:var(--lw-surface);stroke:var(--lw-signal);stroke-width:1.5;vector-effect:non-scaling-stroke}
#lunaOverviewChart text{fill:var(--lw-dim);font:500 11px var(--mono)}
.luna-overview-lower{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(330px,.85fr);border-bottom:1px solid var(--lw-line)}
.luna-overview-channels,.luna-overview-attention{min-width:0;padding:clamp(26px,3vw,44px) clamp(20px,3vw,42px)}
.luna-overview-channels{padding-left:0;border-right:1px solid var(--lw-line)}.luna-overview-attention{padding-right:0}
.luna-overview-channels header,.luna-overview-attention header{margin-bottom:28px}
#lunaOverviewChannels{display:grid;gap:23px}
#lunaOverviewChannels>div{display:grid;grid-template-columns:minmax(100px,1fr) auto auto;align-items:center;gap:13px}
#lunaOverviewChannels>div>span{grid-column:1/-1;height:2px;overflow:hidden;background:var(--lw-line)}
#lunaOverviewChannels>div>span i{display:block;width:var(--channel);height:100%;background:var(--lw-signal);box-shadow:8px 0 17px var(--lw-signal-soft);transition:width 540ms var(--ease)}
#lunaOverviewChannels b{color:var(--lw-text);font:500 13px/1 var(--sans)}#lunaOverviewChannels strong{color:var(--lw-text);font:500 1.2rem/1 var(--sans);font-variant-numeric:tabular-nums}#lunaOverviewChannels small{min-width:120px;color:var(--lw-dim);font:400 9px/1.25 var(--sans);text-align:right}
#lunaOverviewAttention{display:grid}
#lunaOverviewAttention button{width:100%;display:grid;grid-template-columns:8px minmax(0,1fr) auto;align-items:center;gap:13px;padding:17px 0;border:0;border-bottom:1px solid var(--lw-line);background:none;color:var(--lw-text);cursor:pointer;text-align:left;transition:color 150ms var(--ease),padding-left 150ms var(--ease)}
#lunaOverviewAttention button:first-child{border-top:1px solid var(--lw-line)}#lunaOverviewAttention button:hover{padding-left:7px;color:var(--lw-signal)}#lunaOverviewAttention button:focus-visible{outline:2px solid var(--lw-signal);outline-offset:3px}
#lunaOverviewAttention button>i{width:6px;height:6px;border:1px solid var(--lw-line-strong);border-radius:50%}#lunaOverviewAttention button.is-primary>i{border-color:var(--lw-warn);background:var(--lw-warn);box-shadow:0 0 0 5px color-mix(in srgb,var(--lw-warn) 10%,transparent)}
#lunaOverviewAttention b,#lunaOverviewAttention small{display:block}#lunaOverviewAttention b{font:500 12px/1.2 var(--sans)}#lunaOverviewAttention small{margin-top:6px;color:var(--lw-dim);font:400 10px/1.45 var(--sans)}#lunaOverviewAttention em{font:400 17px/1 var(--sans)}

@keyframes lunaOverviewDraw{from{stroke-dasharray:1200;stroke-dashoffset:1200}to{stroke-dasharray:1200;stroke-dashoffset:0}}

.luna-conversations{min-height:540px;height:clamp(560px,calc(100dvh - 330px),780px);display:grid;grid-template-columns:minmax(290px,360px) minmax(0,1fr);overflow:hidden;border:1px solid var(--lw-line);border-radius:16px;background:var(--lw-surface);box-shadow:0 22px 46px -38px rgba(0,0,0,.72)}
.luna-conversation-list{min-width:0;display:flex;flex-direction:column;border-right:1px solid var(--lw-line);background:var(--lw-side)}
.luna-list-tools{padding:16px;border-bottom:1px solid var(--lw-line)}
.luna-list-tools label{display:block}
.luna-list-tools input{width:100%;padding:11px 12px;border:1px solid var(--lw-line);border-radius:10px;background:var(--lw-surface);color:var(--lw-text);outline:none;font-size:11px}
.luna-list-tools input::placeholder{color:var(--lw-dim)}
.luna-list-tools input:focus{border-color:var(--lw-signal);box-shadow:0 0 0 3px var(--lw-signal-soft)}
.luna-list-tools>span,.luna-ticket-toolbar>span{display:block;margin-top:10px;color:var(--lw-dim);font:400 8px/1 var(--mono)}
.luna-list-tabs{display:flex;gap:2px;padding:8px;border-bottom:1px solid var(--lw-line)}
.luna-list-tabs button{padding:8px 10px;border:0;border-radius:8px;background:none;color:var(--lw-dim);cursor:pointer;font:500 9px/1 var(--sans)}
.luna-list-tabs button:hover{color:var(--lw-text)}
.luna-list-tabs button.is-active{background:var(--lw-surface-2);color:var(--lw-text)}
.luna-list-tabs button:focus-visible{outline:2px solid var(--lw-signal);outline-offset:1px}
.luna-list-body{flex:1;min-height:0;overflow:auto}
.luna-conversation-row{width:100%;display:grid;grid-template-columns:8px minmax(0,1fr) auto;gap:11px;padding:16px;border:0;border-bottom:1px solid var(--lw-line);background:none;color:var(--lw-muted);cursor:pointer;text-align:left;transition:background 140ms var(--ease),color 140ms var(--ease)}
.luna-conversation-row:hover{background:var(--lw-surface)}
.luna-conversation-row.is-active{background:var(--lw-surface-2);color:var(--lw-text)}
.luna-conversation-row:focus-visible{position:relative;outline:2px solid var(--lw-signal);outline-offset:-2px}
.luna-conversation-row>i{width:7px;height:7px;margin-top:3px;border:1px solid var(--lw-dim);border-radius:50%}
.luna-conversation-row.needs-attention>i{border-color:var(--lw-warn);background:var(--lw-warn)}
.luna-conversation-row strong{display:block;overflow:hidden;color:var(--lw-text);font:500 11px/1.3 var(--sans);text-overflow:ellipsis;white-space:nowrap}
.luna-conversation-row p{display:-webkit-box;margin-top:6px;overflow:hidden;color:var(--lw-dim);font:400 10px/1.4 var(--sans);-webkit-line-clamp:2;-webkit-box-orient:vertical}
.luna-conversation-row time{color:var(--lw-dim);font:400 8px/1 var(--mono);white-space:nowrap}

.luna-conversation-detail,.luna-ticket-detail{min-width:0;min-height:0;display:flex;flex-direction:column;background:var(--lw-surface)}
.luna-detail-empty{height:100%;display:grid;place-items:center;padding:36px;text-align:center}
.luna-detail-empty span{width:66px;height:66px;display:grid;place-items:center;border:1px solid var(--lw-line);border-radius:50%;color:var(--lw-signal);font:600 20px/1 var(--sans)}
.luna-detail-empty strong{display:block;margin-top:17px;color:var(--lw-text);font-size:14px}
.luna-detail-empty p{max-width:44ch;margin-top:8px;color:var(--lw-muted);font-size:11px;line-height:1.55}
.luna-detail-head{min-height:74px;display:flex;align-items:center;gap:18px;padding:15px 22px;border-bottom:1px solid var(--lw-line)}
.luna-detail-head>div{min-width:0}
.luna-detail-head span{display:block;color:var(--lw-signal);font:500 8px/1 var(--mono);letter-spacing:.1em}
.luna-detail-head h3{margin-top:7px;overflow:hidden;color:var(--lw-text);font:500 14px/1.15 var(--sans);text-overflow:ellipsis;white-space:nowrap}
.luna-detail-head time{margin-left:auto;color:var(--lw-dim);font:400 8px/1 var(--mono);white-space:nowrap}
.luna-message-stream{flex:1;min-height:0;overflow:auto;padding:24px clamp(18px,3vw,38px);background:radial-gradient(circle at 80% 10%,var(--lw-signal-soft),transparent 28%)}
.luna-message{max-width:min(72%,680px);margin:0 0 14px;padding:13px 15px;border:1px solid var(--lw-line);border-radius:14px 14px 14px 4px;background:var(--lw-side);color:var(--lw-text);font:400 11.5px/1.58 var(--sans);white-space:pre-wrap;overflow-wrap:anywhere}
.luna-message.assistant{margin-left:auto;border-color:color-mix(in srgb,var(--lw-signal) 28%,transparent);border-radius:14px 14px 4px 14px;background:var(--lw-signal-soft)}
.luna-message b{display:block;margin-bottom:7px;color:var(--lw-dim);font:500 8px/1 var(--mono);letter-spacing:.07em;text-transform:uppercase}
.luna-attention-summary{padding:16px 22px;border-top:1px solid var(--lw-line);background:color-mix(in srgb,var(--lw-warn) 6%,var(--lw-surface))}
.luna-attention-summary span{color:var(--lw-warn);font:500 8px/1 var(--mono);letter-spacing:.1em}
.luna-attention-summary p{margin-top:7px;color:var(--lw-muted);font-size:10.5px;line-height:1.5}

/* Histórico: densidade de arquivo, leitura de conversa inteira. */
.luna-history-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));margin-bottom:14px;border-block:1px solid var(--lw-line)}
.luna-history-metrics>div{min-height:78px;display:flex;flex-direction:column;justify-content:center;padding:14px clamp(14px,2vw,25px);border-right:1px solid var(--lw-line)}.luna-history-metrics>div:first-child{padding-left:0}.luna-history-metrics>div:last-child{border-right:0}.luna-history-metrics span{color:var(--lw-dim);font:500 8px/1 var(--mono);letter-spacing:.1em;text-transform:uppercase}.luna-history-metrics strong{margin-top:8px;color:var(--lw-text);font:500 1.45rem/1 var(--sans)}.luna-history-metrics small{margin-top:6px;color:var(--lw-dim);font:400 8px/1 var(--sans)}
.luna-history-toolbar{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:12px;border-bottom:1px solid var(--lw-line)}.luna-history-toolbar .luna-list-tabs{padding-left:0;border:0}.luna-history-toolbar label{width:min(360px,42%)}.luna-history-toolbar input{width:100%;padding:10px 12px;border:1px solid var(--lw-line);border-radius:9px;background:var(--lw-surface);color:var(--lw-text);outline:none;font:400 10px/1 var(--sans)}.luna-history-toolbar input::placeholder{color:var(--lw-dim)}.luna-history-toolbar input:focus{border-color:var(--lw-signal);box-shadow:0 0 0 3px var(--lw-signal-soft)}
.luna-history-layout{min-height:540px;height:clamp(560px,calc(100dvh - 335px),800px);display:grid;grid-template-columns:minmax(320px,.85fr) minmax(0,1.35fr);overflow:hidden;border:1px solid var(--lw-line);border-radius:16px;background:var(--lw-surface);box-shadow:0 22px 46px -38px rgba(0,0,0,.72)}
.luna-history-list{min-height:0;overflow:auto;border-right:1px solid var(--lw-line);background:var(--lw-side)}.luna-history-list>h3{position:sticky;z-index:1;top:0;margin:0;padding:11px 16px;border-bottom:1px solid var(--lw-line);background:color-mix(in srgb,var(--lw-side) 92%,transparent);backdrop-filter:blur(10px);color:var(--lw-signal);font:500 7px/1 var(--mono);letter-spacing:.1em;text-transform:uppercase}
.luna-history-row{width:100%;display:grid;grid-template-columns:minmax(0,1fr) auto;gap:14px;padding:16px;border:0;border-bottom:1px solid var(--lw-line);background:none;color:var(--lw-muted);cursor:pointer;text-align:left;transition:background 140ms var(--ease)}.luna-history-row:hover,.luna-history-row.is-active{background:var(--lw-surface-2)}.luna-history-row:focus-visible{outline:2px solid var(--lw-signal);outline-offset:-2px}.luna-history-row strong{display:block;overflow:hidden;color:var(--lw-text);font:500 11px/1.35 var(--sans);text-overflow:ellipsis;white-space:nowrap}.luna-history-row p{display:-webkit-box;margin-top:6px;overflow:hidden;color:var(--lw-dim);font:400 9.5px/1.4 var(--sans);-webkit-line-clamp:2;-webkit-box-orient:vertical}.luna-history-row time{color:var(--lw-dim);font:400 8px/1 var(--mono);white-space:nowrap}
.luna-history-detail{min-width:0;min-height:0;display:flex;flex-direction:column;background:var(--lw-surface)}.luna-history-summary{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));border-bottom:1px solid var(--lw-line);background:var(--lw-side)}.luna-history-summary>div{padding:13px 18px;border-right:1px solid var(--lw-line)}.luna-history-summary>div:last-child{border-right:0}.luna-history-summary span{display:block;color:var(--lw-dim);font:500 7px/1 var(--mono);letter-spacing:.1em}.luna-history-summary b{display:block;margin-top:7px;color:var(--lw-text);font:500 10px/1.2 var(--sans)}

/* E-mail: triagem densa à esquerda, contexto inteiro à direita. */
.luna-mail-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));margin-bottom:16px;border-block:1px solid var(--lw-line)}
.luna-mail-metric{min-height:78px;display:flex;flex-direction:column;justify-content:center;padding:14px clamp(14px,2vw,25px);border-right:1px solid var(--lw-line)}
.luna-mail-metric:first-child{padding-left:0}.luna-mail-metric:last-child{border-right:0}
.luna-mail-metric span{color:var(--lw-dim);font:500 8px/1 var(--mono);letter-spacing:.1em;text-transform:uppercase}.luna-mail-metric strong{margin-top:8px;color:var(--lw-text);font:500 1.5rem/1 var(--sans)}.luna-mail-metric small{margin-top:6px;color:var(--lw-dim);font:400 8px/1 var(--sans)}.luna-mail-metric.is-alert strong{color:var(--lw-warn)}
.luna-mail-layout{min-height:560px;height:clamp(580px,calc(100dvh - 300px),820px);display:grid;grid-template-columns:minmax(310px,390px) minmax(0,1fr);overflow:hidden;border:1px solid var(--lw-line);border-radius:16px;background:var(--lw-surface);box-shadow:0 22px 46px -38px rgba(0,0,0,.72)}
.luna-mail-list{min-height:0;display:flex;flex-direction:column;border-right:1px solid var(--lw-line);background:var(--lw-side)}
#lunaMailList{flex:1;min-height:0;overflow:auto}
.luna-mail-row{width:100%;display:grid;grid-template-columns:8px minmax(0,1fr) auto;gap:11px;padding:15px 16px;border:0;border-bottom:1px solid var(--lw-line);background:none;color:var(--lw-muted);cursor:pointer;text-align:left;transition:background 140ms var(--ease),color 140ms var(--ease)}
.luna-mail-row:hover,.luna-mail-row.is-active{background:var(--lw-surface-2)}.luna-mail-row:focus-visible{outline:2px solid var(--lw-signal);outline-offset:-2px}
.luna-mail-row>i{width:7px;height:7px;margin-top:3px;border:1px solid var(--lw-dim);border-radius:50%}.luna-mail-row.is-unread>i{border-color:var(--lw-signal);background:var(--lw-signal);box-shadow:0 0 0 4px var(--lw-signal-soft)}
.luna-mail-row b{display:block;overflow:hidden;color:var(--lw-muted);font:500 9px/1.2 var(--sans);text-overflow:ellipsis;white-space:nowrap}.luna-mail-row strong{display:block;margin-top:5px;overflow:hidden;color:var(--lw-text);font:500 11px/1.25 var(--sans);text-overflow:ellipsis;white-space:nowrap}.luna-mail-row p{display:-webkit-box;margin-top:6px;overflow:hidden;color:var(--lw-dim);font:400 9.5px/1.4 var(--sans);-webkit-line-clamp:2;-webkit-box-orient:vertical}.luna-mail-row time{color:var(--lw-dim);font:400 8px/1 var(--mono);white-space:nowrap}
.luna-mail-detail{min-width:0;min-height:0;display:flex;flex-direction:column;background:var(--lw-surface)}
.luna-mail-reader{flex:1;min-height:0;display:flex;flex-direction:column;overflow:hidden}
.luna-mail-identity{display:flex;align-items:center;gap:20px;padding:18px 24px;border-bottom:1px solid var(--lw-line)}.luna-mail-identity>div{min-width:0}.luna-mail-identity>div>span,.luna-mail-reader aside>span{display:block;color:var(--lw-signal);font:500 8px/1 var(--mono);letter-spacing:.1em}.luna-mail-identity b{display:block;margin-top:7px;color:var(--lw-text);font:500 12px/1.2 var(--sans)}.luna-mail-identity small{display:block;margin-top:5px;overflow:hidden;color:var(--lw-dim);font:400 8px/1 var(--mono);text-overflow:ellipsis;white-space:nowrap}.luna-mail-identity>p{margin-left:auto;display:flex;flex-wrap:wrap;justify-content:flex-end;gap:6px}.luna-mail-identity>p span{padding:5px 7px;border:1px solid var(--lw-line);border-radius:999px;color:var(--lw-muted);font:500 7px/1 var(--mono);text-transform:uppercase}
.luna-mail-reader>aside{padding:16px 24px;border-bottom:1px solid var(--lw-line);background:var(--lw-signal-soft)}.luna-mail-reader>aside p{max-width:86ch;margin-top:8px;color:var(--lw-muted);font:400 10.5px/1.55 var(--sans)}
.luna-mail-thread{flex:1;min-height:0;overflow:auto;padding:24px clamp(18px,3vw,40px);background:radial-gradient(circle at 82% 4%,var(--lw-signal-soft),transparent 30%)}.luna-mail-thread article{max-width:min(82%,820px);margin-bottom:15px;padding:16px 18px;border:1px solid var(--lw-line);border-radius:14px 14px 14px 4px;background:var(--lw-side)}.luna-mail-thread article.team{margin-left:auto;border-color:color-mix(in srgb,var(--lw-signal) 30%,transparent);border-radius:14px 14px 4px 14px;background:var(--lw-signal-soft)}.luna-mail-thread article header{display:flex;align-items:center;gap:12px;margin-bottom:10px}.luna-mail-thread article header b{color:var(--lw-signal);font:500 8px/1 var(--mono);letter-spacing:.08em;text-transform:uppercase}.luna-mail-thread article header time{margin-left:auto;color:var(--lw-dim);font:400 8px/1 var(--mono)}.luna-mail-thread article>p{color:var(--lw-text);font:400 11px/1.65 var(--sans);white-space:pre-wrap;overflow-wrap:anywhere}
.luna-mail-reader>footer{display:flex;align-items:center;gap:18px;padding:15px 22px;border-top:1px solid var(--lw-line);background:var(--lw-side)}.luna-mail-reader>footer span{color:var(--lw-dim);font:400 8px/1.4 var(--mono)}.luna-mail-reader>footer button{min-height:36px;margin-left:auto;padding:0 14px;border:1px solid var(--lw-line);border-radius:9px;background:var(--lw-surface);color:var(--lw-dim);font:500 9px/1 var(--sans);opacity:.55}
.luna-mail-reader>footer button:not(:disabled){border-color:var(--lw-signal);color:var(--lw-signal);cursor:pointer;opacity:1}
.luna-mail-confirm[open]{position:fixed;inset:0;margin:auto}
.luna-mail-compose{padding:18px 22px;border-top:1px solid var(--lw-line);background:var(--lw-side)}.luna-mail-compose>header{display:flex;align-items:center;gap:14px}.luna-mail-compose>header>div span{display:block;color:var(--lw-signal);font:500 8px/1 var(--mono);letter-spacing:.1em}.luna-mail-compose>header>div b{display:block;margin-top:6px;color:var(--lw-text);font:500 11px/1 var(--sans)}.luna-mail-compose>header button{margin-left:auto;border:0;background:none;color:var(--lw-dim);cursor:pointer;font:500 9px/1 var(--sans)}.luna-mail-compose label{display:grid;gap:6px;margin-top:14px;color:var(--lw-muted);font:500 8px/1 var(--sans)}.luna-mail-compose input,.luna-mail-compose textarea{width:100%;margin-top:7px;padding:11px 12px;border:1px solid var(--lw-line);border-radius:9px;background:var(--lw-bg);color:var(--lw-text);outline:none;font:400 10.5px/1.5 var(--sans)}.luna-mail-compose textarea{min-height:130px;resize:vertical}.luna-mail-compose input:focus,.luna-mail-compose textarea:focus{border-color:var(--lw-signal);box-shadow:0 0 0 3px var(--lw-signal-soft)}.luna-mail-compose>footer{display:flex;align-items:center;gap:8px;margin-top:12px}.luna-mail-compose>footer p{margin-right:auto;color:var(--lw-dim);font:400 8px/1.35 var(--mono)}.luna-mail-compose>footer button{min-height:36px;padding:0 12px;border:1px solid var(--lw-line);border-radius:9px;background:var(--lw-surface);color:var(--lw-text);cursor:pointer;font:500 9px/1 var(--sans)}.luna-mail-compose>footer button.primary{border-color:var(--lw-signal);background:var(--lw-signal);color:#03160e}
.luna-mail-confirm{width:min(680px,calc(100vw - 32px));max-height:calc(100dvh - 40px);padding:0;border:1px solid var(--lw-line-strong);border-radius:16px;background:var(--lw-surface);color:var(--lw-text);box-shadow:0 35px 90px rgba(0,0,0,.55)}.luna-mail-confirm::backdrop{background:rgba(2,6,4,.74);backdrop-filter:blur(5px)}.luna-mail-confirm form{padding:26px}.luna-mail-confirm form>span{color:var(--lw-warn);font:500 8px/1 var(--mono);letter-spacing:.11em}.luna-mail-confirm h2{margin-top:12px;font:500 1.8rem/1 var(--sans);letter-spacing:-.035em}.luna-mail-confirm form>p{margin-top:12px;color:var(--lw-muted);font:400 10.5px/1.55 var(--sans)}.luna-mail-confirm dl{display:grid;grid-template-columns:1fr 1fr;margin-top:20px;border-block:1px solid var(--lw-line)}.luna-mail-confirm dl div{padding:13px;border-right:1px solid var(--lw-line)}.luna-mail-confirm dl div:last-child{border-right:0}.luna-mail-confirm dt{color:var(--lw-dim);font:500 7px/1 var(--mono);text-transform:uppercase}.luna-mail-confirm dd{margin-top:7px;overflow:hidden;color:var(--lw-text);font:500 10px/1.2 var(--sans);text-overflow:ellipsis}.luna-mail-confirm pre{max-height:300px;margin:18px 0 0;padding:16px;overflow:auto;border:1px solid var(--lw-line);border-radius:10px;background:var(--lw-bg);color:var(--lw-text);font:400 10px/1.55 var(--sans);white-space:pre-wrap}.luna-mail-confirm footer{display:flex;justify-content:flex-end;gap:8px;margin-top:18px}.luna-mail-confirm footer button{min-height:38px;padding:0 14px;border:1px solid var(--lw-line);border-radius:9px;background:var(--lw-side);color:var(--lw-text);cursor:pointer;font:500 9px/1 var(--sans)}.luna-mail-confirm footer .danger{border-color:var(--lw-warn);background:var(--lw-warn);color:#1b1000}.luna-mail-confirm-status{color:var(--lw-warn)!important;text-align:right}

.luna-ticket-toolbar{display:flex;align-items:center;justify-content:space-between;gap:18px;margin:0 0 12px;border-bottom:1px solid var(--lw-line)}
.luna-ticket-toolbar .luna-list-tabs{padding-left:0;border:0}
.luna-ticket-toolbar>span{margin:0}
.luna-tickets-layout{min-height:520px;display:grid;grid-template-columns:minmax(320px,.9fr) minmax(0,1.35fr);overflow:hidden;border:1px solid var(--lw-line);border-radius:16px;background:var(--lw-surface);box-shadow:0 22px 46px -38px rgba(0,0,0,.72)}
.luna-ticket-list{min-height:0;overflow:auto;border-right:1px solid var(--lw-line);background:var(--lw-side)}
.luna-ticket-row{width:100%;display:grid;grid-template-columns:minmax(0,1fr) auto;gap:16px;padding:18px 20px;border:0;border-bottom:1px solid var(--lw-line);background:none;color:var(--lw-muted);cursor:pointer;text-align:left;transition:background 140ms var(--ease)}
.luna-ticket-row:hover,.luna-ticket-row.is-active{background:var(--lw-surface-2)}
.luna-ticket-row:focus-visible{outline:2px solid var(--lw-signal);outline-offset:-2px}
.luna-ticket-row span{display:block;color:var(--lw-signal);font:500 8px/1 var(--mono);letter-spacing:.08em;text-transform:uppercase}
.luna-ticket-row strong{display:block;margin-top:8px;color:var(--lw-text);font:500 12px/1.35 var(--sans)}
.luna-ticket-row p{display:-webkit-box;margin-top:7px;overflow:hidden;color:var(--lw-dim);font-size:10px;line-height:1.4;-webkit-line-clamp:2;-webkit-box-orient:vertical}
.luna-ticket-row time{color:var(--lw-dim);font:400 8px/1 var(--mono);white-space:nowrap}
.luna-ticket-row>div:last-child{display:grid;justify-items:end;align-content:start;gap:12px}
.luna-ticket-status{align-self:start;padding:5px 7px;border:1px solid var(--lw-line);border-radius:999px;color:var(--lw-muted);font:500 7px/1 var(--mono);text-transform:uppercase}
.luna-ticket-status.open{border-color:color-mix(in srgb,var(--lw-warn) 46%,transparent);color:var(--lw-warn)}
.luna-ticket-status.done{color:var(--lw-signal)}
.luna-ticket-content{flex:1;padding:26px clamp(20px,3vw,40px);overflow:auto}
.luna-ticket-content>span{color:var(--lw-signal);font:500 8px/1 var(--mono);letter-spacing:.1em;text-transform:uppercase}
.luna-ticket-content h3{max-width:25ch;margin-top:13px;color:var(--lw-text);font:500 clamp(1.5rem,2.4vw,2.5rem)/1.04 var(--sans);letter-spacing:-.035em}
.luna-ticket-content>p{max-width:68ch;margin-top:18px;color:var(--lw-muted);font-size:12px;line-height:1.65;white-space:pre-wrap}
.luna-ticket-meta{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));margin-top:30px;border-block:1px solid var(--lw-line)}
.luna-ticket-meta div{min-height:76px;padding:16px;border-right:1px solid var(--lw-line)}
.luna-ticket-detail{min-width:0;min-height:0;display:flex;flex-direction:column;background:var(--lw-surface)}
.luna-ticket-action{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:20px;padding:18px clamp(20px,3vw,40px);border-top:1px solid var(--lw-line);background:var(--lw-side)}
.luna-ticket-action>div>span{display:block;color:var(--lw-signal);font:500 8px/1 var(--mono);letter-spacing:.1em}.luna-ticket-action>div>b{display:block;margin-top:7px;color:var(--lw-text);font:500 11px/1.3 var(--sans)}.luna-ticket-action>div>p{max-width:62ch;margin-top:6px;color:var(--lw-dim);font:400 9px/1.45 var(--sans)}
.luna-ticket-action>button,.luna-ticket-action>div:last-child button{min-height:38px;padding:0 14px;border:1px solid var(--lw-line);border-radius:9px;background:var(--lw-surface);color:var(--lw-text);cursor:pointer;font:500 9px/1 var(--sans);transition:border-color 140ms var(--ease),background 140ms var(--ease),transform 140ms var(--ease)}
.luna-ticket-action>button:hover,.luna-ticket-action>div:last-child button:hover{border-color:var(--lw-signal)}.luna-ticket-action button:active{transform:scale(.98)}.luna-ticket-action button:focus-visible{outline:2px solid var(--lw-signal);outline-offset:2px}.luna-ticket-action button:disabled{cursor:wait;opacity:.55}
.luna-ticket-action.is-confirming{border-top-color:color-mix(in srgb,var(--lw-warn) 42%,var(--lw-line));background:color-mix(in srgb,var(--lw-warn) 5%,var(--lw-side))}.luna-ticket-action.is-confirming>div:first-child>span{color:var(--lw-warn)}.luna-ticket-action.is-confirming>div:last-child{display:flex;gap:8px}.luna-ticket-action.is-confirming .primary{border-color:var(--lw-warn);background:var(--lw-warn);color:#1b1000}.luna-ticket-action.is-readonly{grid-template-columns:1fr}.luna-ticket-error{grid-column:1/-1;color:var(--lw-warn);font:500 9px/1.4 var(--sans)}
.luna-ticket-meta div:first-child{padding-left:0}
.luna-ticket-meta div:last-child{border-right:0}
.luna-ticket-meta span{display:block;color:var(--lw-dim);font:500 8px/1 var(--mono);text-transform:uppercase}
.luna-ticket-meta b{display:block;margin-top:10px;overflow:hidden;color:var(--lw-text);font:500 11px/1.25 var(--sans);text-overflow:ellipsis;white-space:nowrap}
.luna-ticket-thread{margin-top:32px;padding-top:24px;border-top:1px solid var(--lw-line)}
.luna-ticket-thread>span{display:block;margin-bottom:18px;color:var(--lw-dim);font:500 8px/1 var(--mono);letter-spacing:.1em}
.luna-ticket-thread .luna-message{max-width:86%;margin-bottom:10px}

/* Confirmar upsell: uma mesa de decisão, da anomalia verificada ao contato humano. */
.luna-upsell-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));margin-bottom:16px;border-block:1px solid var(--lw-line)}
.luna-upsell-metrics>div{min-height:82px;display:flex;flex-direction:column;justify-content:center;padding:15px clamp(14px,2vw,26px);border-right:1px solid var(--lw-line)}.luna-upsell-metrics>div:first-child{padding-left:0}.luna-upsell-metrics>div:last-child{border-right:0}.luna-upsell-metrics span{color:var(--lw-dim);font:500 8px/1 var(--mono);letter-spacing:.1em;text-transform:uppercase}.luna-upsell-metrics strong{margin-top:9px;color:var(--lw-text);font:500 1.55rem/1 var(--sans);letter-spacing:-.03em}.luna-upsell-metrics small{margin-top:7px;color:var(--lw-dim);font:400 8px/1.2 var(--sans)}.luna-upsell-metrics .is-alert strong{color:var(--lw-warn)}.luna-upsell-metrics .is-signal strong{color:var(--lw-signal)}
.luna-upsell-lookup{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:24px;margin-bottom:16px;padding:20px 0;border-bottom:1px solid var(--lw-line)}
.luna-upsell-lookup>div>span,.luna-upsell-queue>header span,.luna-upsell-detail>header span,.luna-upsell-duplicates>header span,.luna-upsell-compose>header span,.luna-upsell-sent>span,.luna-upsell-reply>span,.luna-upsell-waiting span{display:block;color:var(--lw-signal);font:500 8px/1 var(--mono);letter-spacing:.1em}
.luna-upsell-lookup h3{margin-top:9px;color:var(--lw-text);font:500 clamp(1.2rem,2vw,1.75rem)/1.08 var(--sans);letter-spacing:-.025em}.luna-upsell-lookup>div>p{max-width:72ch;margin-top:8px;color:var(--lw-muted);font:400 10.5px/1.55 var(--sans)}
.luna-upsell-lookup form{display:flex;gap:8px}.luna-upsell-lookup input{width:160px;min-height:40px;padding:0 12px;border:1px solid var(--lw-line-strong);border-radius:9px;background:var(--lw-surface);color:var(--lw-text);outline:none;font:500 11px/1 var(--mono)}.luna-upsell-lookup input::placeholder{color:var(--lw-dim)}.luna-upsell-lookup input:focus{border-color:var(--lw-signal);box-shadow:0 0 0 3px var(--lw-signal-soft)}
.luna-upsell-lookup button,.luna-upsell-queue>header button,.luna-upsell-compose button,.luna-upsell-reply button,.luna-upsell-undo button{min-height:40px;padding:0 14px;border:1px solid var(--lw-line-strong);border-radius:9px;background:var(--lw-surface);color:var(--lw-text);cursor:pointer;font:500 9px/1 var(--sans);transition:border-color 150ms var(--ease),background 150ms var(--ease),transform 150ms var(--ease)}.luna-upsell-lookup button:hover,.luna-upsell-queue>header button:hover,.luna-upsell-compose button:hover,.luna-upsell-reply button:hover,.luna-upsell-undo button:hover{border-color:var(--lw-signal);background:var(--lw-signal-soft)}.luna-upsell-lookup button:active,.luna-upsell-queue>header button:active,.luna-upsell-compose button:active,.luna-upsell-reply button:active{transform:scale(.98)}.luna-upsell-lookup button:focus-visible,.luna-upsell-queue>header button:focus-visible,.luna-upsell-compose button:focus-visible,.luna-upsell-reply button:focus-visible,.luna-upsell-undo button:focus-visible{outline:2px solid var(--lw-signal);outline-offset:2px}.luna-upsell-lookup button:disabled,.luna-upsell-queue>header button:disabled,.luna-upsell-compose button:disabled{cursor:not-allowed;opacity:.48;transform:none}
.luna-upsell-feedback{grid-column:1/-1;min-height:14px;color:var(--lw-muted);font:400 9px/1.4 var(--mono)}
.luna-upsell-layout{min-height:600px;height:clamp(620px,calc(100dvh - 370px),850px);display:grid;grid-template-columns:minmax(310px,390px) minmax(0,1fr);overflow:hidden;border:1px solid var(--lw-line);border-radius:16px;background:var(--lw-surface);box-shadow:0 22px 46px -38px rgba(0,0,0,.72)}
.luna-upsell-queue{min-height:0;display:flex;flex-direction:column;border-right:1px solid var(--lw-line);background:var(--lw-side)}.luna-upsell-queue>header{min-height:72px;display:flex;align-items:center;justify-content:space-between;gap:14px;padding:16px 18px;border-bottom:1px solid var(--lw-line)}.luna-upsell-queue>header b{display:block;margin-top:8px;color:var(--lw-text);font:500 12px/1 var(--sans)}.luna-upsell-queue>header button{min-height:34px;padding-inline:11px;color:var(--lw-signal)}#lunaUpsellQueue{min-height:0;overflow:auto;flex:1}
.luna-upsell-row{width:100%;display:grid;grid-template-columns:8px minmax(0,1fr) auto;gap:11px;padding:17px 16px;border:0;border-bottom:1px solid var(--lw-line);background:none;color:var(--lw-muted);cursor:pointer;text-align:left;transition:background 140ms var(--ease),color 140ms var(--ease)}.luna-upsell-row:hover,.luna-upsell-row.is-active{background:var(--lw-surface-2);color:var(--lw-text)}.luna-upsell-row:focus-visible{outline:2px solid var(--lw-signal);outline-offset:-2px}.luna-upsell-row>i{width:7px;height:7px;margin-top:3px;border:1px solid var(--lw-signal);border-radius:50%}.luna-upsell-row>i.is-alert{border-color:var(--lw-warn);background:var(--lw-warn);box-shadow:0 0 0 4px color-mix(in srgb,var(--lw-warn) 12%,transparent)}.luna-upsell-row span{min-width:0}.luna-upsell-row b{display:block;color:var(--lw-signal);font:500 8px/1 var(--mono)}.luna-upsell-row strong{display:block;margin-top:7px;overflow:hidden;color:var(--lw-text);font:500 11px/1.2 var(--sans);text-overflow:ellipsis;white-space:nowrap}.luna-upsell-row p{display:-webkit-box;margin-top:6px;overflow:hidden;color:var(--lw-dim);font:400 9.5px/1.4 var(--sans);-webkit-line-clamp:2;-webkit-box-orient:vertical}.luna-upsell-row em{padding:5px 7px;border:1px solid var(--lw-line);border-radius:999px;color:var(--lw-muted);font:500 7px/1 var(--mono);font-style:normal;white-space:nowrap}
.luna-upsell-detail{min-width:0;min-height:0;overflow:auto;background:radial-gradient(circle at 88% 0,var(--lw-signal-soft),transparent 28%),var(--lw-surface)}.luna-upsell-detail>header{min-height:72px;display:flex;align-items:center;gap:16px;padding:18px 24px;border-bottom:1px solid var(--lw-line)}.luna-upsell-detail>header h3{margin-top:8px;color:var(--lw-text);font:500 1.35rem/1 var(--sans)}.luna-upsell-detail>header>b{margin-left:auto;max-width:32ch;overflow:hidden;color:var(--lw-muted);font:500 10px/1 var(--sans);text-overflow:ellipsis;white-space:nowrap}
.luna-upsell-order{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));border-bottom:1px solid var(--lw-line);background:color-mix(in srgb,var(--lw-side) 72%,transparent)}.luna-upsell-order>div{padding:14px 20px;border-right:1px solid var(--lw-line)}.luna-upsell-order>div:last-child{border-right:0}.luna-upsell-order span{display:block;color:var(--lw-dim);font:500 7px/1 var(--mono);text-transform:uppercase}.luna-upsell-order b{display:block;margin-top:8px;overflow:hidden;color:var(--lw-text);font:500 10px/1.2 var(--sans);text-overflow:ellipsis;white-space:nowrap}
.luna-upsell-duplicates,.luna-upsell-compose,.luna-upsell-sent,.luna-upsell-reply{padding:22px 24px;border-bottom:1px solid var(--lw-line)}.luna-upsell-duplicates>header{display:flex;align-items:flex-start;justify-content:space-between;gap:18px}.luna-upsell-duplicates>header p{max-width:46ch;color:var(--lw-muted);font:400 9.5px/1.4 var(--sans);text-align:right}.luna-upsell-duplicates>div{display:grid;grid-template-columns:minmax(0,1.3fr) repeat(2,minmax(110px,.7fr));gap:16px;margin-top:14px;padding:14px 0;border-top:1px solid var(--lw-line)}.luna-upsell-duplicates>div>span{min-width:0}.luna-upsell-duplicates b{display:block;overflow:hidden;color:var(--lw-text);font:500 10px/1.3 var(--sans);text-overflow:ellipsis;white-space:nowrap}.luna-upsell-duplicates small{display:block;margin-top:6px;color:var(--lw-dim);font:400 8px/1.3 var(--sans)}
.luna-upsell-compose>header{display:flex;align-items:flex-start;justify-content:space-between;margin-bottom:18px}.luna-upsell-compose>header b{display:block;margin-top:8px;color:var(--lw-muted);font:400 9.5px/1.4 var(--sans)}.luna-upsell-compose label,.luna-upsell-reply label{display:grid;gap:8px;margin-top:13px;color:var(--lw-muted);font:500 9px/1.2 var(--sans)}.luna-upsell-compose input,.luna-upsell-compose textarea,.luna-upsell-reply input{width:100%;padding:11px 12px;border:1px solid var(--lw-line);border-radius:10px;background:var(--lw-bg);color:var(--lw-text);outline:none;font:400 11px/1.55 var(--sans);resize:vertical}.luna-upsell-compose input:focus,.luna-upsell-compose textarea:focus,.luna-upsell-reply input:focus{border-color:var(--lw-signal);box-shadow:0 0 0 3px var(--lw-signal-soft)}.luna-upsell-compose input:disabled,.luna-upsell-compose textarea:disabled{opacity:.65}.luna-upsell-compose .luna-upsell-draft{margin-top:9px;min-height:34px;padding-inline:11px;color:var(--lw-signal)}.luna-upsell-compose>footer{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-top:18px;padding-top:16px;border-top:1px solid var(--lw-line)}.luna-upsell-compose>footer>span{max-width:45ch;color:var(--lw-dim);font:400 8.5px/1.4 var(--sans)}.luna-upsell-compose>footer>div{display:flex;gap:8px}.luna-upsell-compose button.primary,.luna-upsell-confirm button.primary{border-color:var(--lw-signal);background:var(--lw-signal);color:#04130c}
.luna-upsell-confirm{display:flex;align-items:center;justify-content:space-between;gap:24px;margin-top:18px;padding:18px;border:1px solid color-mix(in srgb,var(--lw-warn) 42%,var(--lw-line));border-radius:12px;background:color-mix(in srgb,var(--lw-warn) 6%,var(--lw-side))}.luna-upsell-confirm>div:first-child>span{color:var(--lw-warn);font:500 8px/1 var(--mono);letter-spacing:.1em}.luna-upsell-confirm>div:first-child>b{display:block;margin-top:8px;color:var(--lw-text);font:500 11px/1.35 var(--sans)}.luna-upsell-confirm>div:first-child>p{max-width:62ch;margin-top:7px;color:var(--lw-muted);font:400 9px/1.45 var(--sans)}.luna-upsell-confirm>div:last-child{display:flex;gap:8px;flex:none}.luna-upsell-confirm:focus{outline:2px solid var(--lw-warn);outline-offset:2px}
.luna-upsell-sent h4{margin-top:10px;color:var(--lw-text);font:500 1.05rem/1.2 var(--sans)}.luna-upsell-sent p,.luna-upsell-reply>p{max-width:74ch;margin-top:14px;color:var(--lw-muted);font:400 11px/1.65 var(--sans);white-space:pre-wrap}.luna-upsell-reply>span{color:var(--lw-warn)}.luna-upsell-reply form{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:10px;margin-top:18px}.luna-upsell-reply form label{margin:0}.luna-upsell-reply input{width:120px}.luna-upsell-reply>small{display:block;margin-top:10px;color:var(--lw-dim);font:400 8.5px/1.4 var(--sans)}.luna-upsell-reply aside{margin-top:18px;padding-top:16px;border-top:1px solid var(--lw-line)}.luna-upsell-reply aside b{color:var(--lw-signal);font:500 9px/1 var(--sans)}.luna-upsell-reply aside p{margin-top:8px;color:var(--lw-muted);font:400 10px/1.5 var(--sans);white-space:pre-wrap}
.luna-upsell-waiting{min-height:190px;display:flex;align-items:center;justify-content:center;gap:18px;padding:34px}.luna-upsell-waiting>i{width:11px;height:11px;border:1px solid var(--lw-signal);border-radius:50%;box-shadow:0 0 0 8px var(--lw-signal-soft);animation:lunaWorldPulse 2.3s var(--ease-io) infinite}.luna-upsell-waiting b{display:block;margin-top:9px;color:var(--lw-text);font:500 12px/1.3 var(--sans)}.luna-upsell-waiting p{margin-top:7px;color:var(--lw-dim);font:400 9px/1.45 var(--sans)}
.luna-upsell-empty{min-height:160px;display:grid;place-content:center;padding:28px;text-align:center}.luna-upsell-empty b{color:var(--lw-text);font:500 11px/1.2 var(--sans)}.luna-upsell-empty span{max-width:40ch;margin-top:8px;color:var(--lw-dim);font:400 9px/1.5 var(--sans)}
.luna-upsell-undo{position:sticky;z-index:3;bottom:16px;width:min(480px,calc(100% - 32px));display:flex;align-items:center;justify-content:space-between;gap:18px;margin:16px auto 0;padding:10px 12px 10px 15px;border:1px solid var(--lw-line-strong);border-radius:12px;background:var(--lw-surface-2);box-shadow:0 20px 42px -28px rgba(0,0,0,.85);color:var(--lw-muted);font:500 9px/1.3 var(--sans)}.luna-upsell-undo[hidden]{display:none}.luna-upsell-undo button{min-height:32px;padding-inline:10px;color:var(--lw-signal)}

/* Chargebacks: uma bancada de evidências — sinal, preparação e revisão em sequência. */
.luna-chargeback-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));margin-bottom:18px;border-block:1px solid var(--lw-line)}
.luna-chargeback-metrics>div{min-height:82px;display:flex;flex-direction:column;justify-content:center;padding:15px clamp(14px,2vw,26px);border-right:1px solid var(--lw-line)}
.luna-chargeback-metrics>div:first-child{padding-left:0}.luna-chargeback-metrics>div:last-child{border-right:0}.luna-chargeback-metrics span{color:var(--lw-dim);font:500 8px/1 var(--mono);letter-spacing:.1em;text-transform:uppercase}.luna-chargeback-metrics strong{margin-top:9px;color:var(--lw-text);font:500 1.55rem/1 var(--sans);letter-spacing:-.03em}.luna-chargeback-metrics small{margin-top:7px;color:var(--lw-dim);font:400 8px/1.2 var(--sans)}.luna-chargeback-metrics .is-alert strong{color:var(--lw-warn)}
.luna-chargeback-generator{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:24px;margin-bottom:16px;padding:22px 0;border-bottom:1px solid var(--lw-line)}
.luna-chargeback-generator>div:first-child>span,.luna-chargeback-pending>header span,.luna-chargeback-evidence>header span,.luna-chargeback-detail>header span,.luna-chargeback-detail section>header span{display:block;color:var(--lw-signal);font:500 8px/1 var(--mono);letter-spacing:.1em}
.luna-chargeback-generator h3{margin-top:9px;color:var(--lw-text);font:500 clamp(1.25rem,2vw,1.8rem)/1.08 var(--sans);letter-spacing:-.025em}.luna-chargeback-generator>div:first-child>p{max-width:72ch;margin-top:8px;color:var(--lw-muted);font:400 10.5px/1.55 var(--sans)}
.luna-chargeback-generator>form{display:flex;align-items:center;gap:8px}.luna-chargeback-generator input{width:150px;min-height:40px;padding:0 12px;border:1px solid var(--lw-line-strong);border-radius:9px;background:var(--lw-surface);color:var(--lw-text);outline:none;font:500 11px/1 var(--mono)}.luna-chargeback-generator input::placeholder{color:var(--lw-dim)}.luna-chargeback-generator input:focus{border-color:var(--lw-signal);box-shadow:0 0 0 3px var(--lw-signal-soft)}
.luna-chargeback-generator button{min-height:40px;padding:0 14px;border:1px solid var(--lw-line-strong);border-radius:9px;background:var(--lw-surface);color:var(--lw-text);cursor:pointer;font:500 9px/1 var(--sans);transition:border-color 150ms var(--ease),background 150ms var(--ease),transform 150ms var(--ease)}.luna-chargeback-generator button:hover{border-color:var(--lw-signal);background:var(--lw-signal-soft)}.luna-chargeback-generator button:active{transform:scale(.98)}.luna-chargeback-generator button:focus-visible{outline:2px solid var(--lw-signal);outline-offset:2px}.luna-chargeback-generator button:disabled{cursor:not-allowed;opacity:.5;transform:none}
.luna-chargeback-confirm{grid-column:1/-1;display:flex;align-items:center;justify-content:space-between;gap:24px;padding:17px 0 0;border-top:1px solid color-mix(in srgb,var(--lw-warn) 40%,var(--lw-line))}.luna-chargeback-confirm[hidden]{display:none}.luna-chargeback-confirm span{display:block;color:var(--lw-warn);font:500 8px/1 var(--mono);letter-spacing:.1em}.luna-chargeback-confirm b{display:block;margin-top:7px;color:var(--lw-text);font:500 11px/1.3 var(--sans)}.luna-chargeback-confirm p{margin-top:6px;color:var(--lw-dim);font:400 9px/1.4 var(--sans)}.luna-chargeback-confirm>div:last-child{display:flex;gap:8px}.luna-chargeback-confirm .primary{border-color:var(--lw-warn);background:var(--lw-warn);color:#1b1000}
.luna-chargeback-feedback{grid-column:1/-1;min-height:14px;color:var(--lw-muted);font:400 9px/1.4 var(--mono)}
.luna-chargeback-layout{min-height:560px;height:clamp(580px,calc(100dvh - 390px),780px);display:grid;grid-template-columns:minmax(270px,.52fr) minmax(0,1.48fr);overflow:hidden;border:1px solid var(--lw-line);border-radius:16px;background:var(--lw-surface);box-shadow:0 22px 46px -38px rgba(0,0,0,.72)}
.luna-chargeback-pending{min-height:0;display:flex;flex-direction:column;border-right:1px solid var(--lw-line);background:var(--lw-side)}.luna-chargeback-pending>header,.luna-chargeback-evidence>header{min-height:71px;padding:18px 20px;border-bottom:1px solid var(--lw-line)}.luna-chargeback-pending>header b,.luna-chargeback-evidence>header b{display:block;margin-top:8px;color:var(--lw-text);font:500 12px/1 var(--sans)}#lunaChargebackPending{min-height:0;overflow:auto}.luna-chargeback-pending article{padding:18px 20px;border-bottom:1px solid var(--lw-line)}.luna-chargeback-pending article header{display:flex;align-items:center;gap:12px}.luna-chargeback-pending article header span{color:var(--lw-text);font:500 9px/1 var(--mono)}.luna-chargeback-pending article time{margin-left:auto;color:var(--lw-dim);font:400 8px/1 var(--mono)}.luna-chargeback-pending article>p{margin-top:12px;color:var(--lw-muted);font:400 10.5px/1.5 var(--sans)}.luna-chargeback-pending article footer{display:flex;align-items:center;gap:8px;margin-top:13px;color:var(--lw-dim);font:400 8px/1.3 var(--mono)}.luna-chargeback-pending article footer i{width:6px;height:6px;flex:none;border:1px solid var(--lw-warn);border-radius:50%}.luna-chargeback-pending article footer i.is-ready{border-color:var(--lw-signal);background:var(--lw-signal)}
.luna-chargeback-evidence{min-width:0;min-height:0;display:grid;grid-template-columns:230px minmax(0,1fr);grid-template-rows:auto minmax(0,1fr);background:var(--lw-surface)}.luna-chargeback-evidence>header{grid-column:1/-1;display:flex;align-items:flex-start;justify-content:space-between;gap:24px}.luna-chargeback-evidence>header p{max-width:38ch;color:var(--lw-dim);font:400 9px/1.5 var(--sans);text-align:right}
.luna-chargeback-cases{min-height:0;overflow:auto;border-right:1px solid var(--lw-line);background:var(--lw-side)}.luna-chargeback-cases>button{width:100%;display:flex;align-items:center;gap:12px;padding:16px 17px;border:0;border-bottom:1px solid var(--lw-line);background:none;color:var(--lw-text);cursor:pointer;text-align:left;transition:background 140ms var(--ease)}.luna-chargeback-cases>button:hover,.luna-chargeback-cases>button.is-active{background:var(--lw-surface-2)}.luna-chargeback-cases>button:focus-visible{outline:2px solid var(--lw-signal);outline-offset:-2px}.luna-chargeback-cases>button span{min-width:0}.luna-chargeback-cases>button b{display:block;font:500 11px/1 var(--mono)}.luna-chargeback-cases>button small{display:block;margin-top:6px;overflow:hidden;color:var(--lw-dim);font:400 8.5px/1.2 var(--sans);text-overflow:ellipsis;white-space:nowrap}.luna-chargeback-cases>button i{margin-left:auto;padding:5px 7px;border:1px solid var(--lw-line);border-radius:999px;color:var(--lw-muted);font:500 7px/1 var(--mono);font-style:normal;white-space:nowrap}.luna-chargeback-cases>button i.is-ready{color:var(--lw-signal)}.luna-chargeback-cases>button i.is-review{border-color:color-mix(in srgb,var(--lw-warn) 50%,transparent);color:var(--lw-warn)}.luna-chargeback-cases>button i.is-error{color:var(--lw-danger)}.luna-chargeback-cases>button i.is-working{animation:lunaWorldPulse 1.6s var(--ease-io) infinite}
.luna-chargeback-detail{min-width:0;min-height:0;overflow:auto;background:var(--lw-surface)}.luna-chargeback-detail>header{display:flex;align-items:center;gap:16px;padding:20px 24px;border-bottom:1px solid var(--lw-line)}.luna-chargeback-detail>header h3{margin-top:7px;color:var(--lw-text);font:500 1.35rem/1 var(--sans)}.luna-chargeback-state{margin-left:auto;padding:6px 8px;border:1px solid var(--lw-line);border-radius:999px;color:var(--lw-muted);font:500 7px/1 var(--mono);text-transform:uppercase}.luna-chargeback-state.is-ready{color:var(--lw-signal)}.luna-chargeback-state.is-review{color:var(--lw-warn)}.luna-chargeback-state.is-error{color:var(--lw-danger)}
.luna-chargeback-summary{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));border-bottom:1px solid var(--lw-line)}.luna-chargeback-summary>div{padding:15px 20px;border-right:1px solid var(--lw-line)}.luna-chargeback-summary>div:last-child{border-right:0}.luna-chargeback-summary span{display:block;color:var(--lw-dim);font:500 7px/1 var(--mono);text-transform:uppercase}.luna-chargeback-summary b{display:block;margin-top:8px;overflow:hidden;color:var(--lw-text);font:500 10px/1.2 var(--sans);text-overflow:ellipsis;white-space:nowrap}.luna-chargeback-detail>aside{padding:16px 22px;border-bottom:1px solid color-mix(in srgb,var(--lw-warn) 40%,var(--lw-line));background:color-mix(in srgb,var(--lw-warn) 6%,var(--lw-surface))}.luna-chargeback-detail>aside span{color:var(--lw-warn);font:500 8px/1 var(--mono);letter-spacing:.1em}.luna-chargeback-detail>aside p{margin-top:8px;color:var(--lw-muted);font:400 10px/1.5 var(--sans)}.luna-chargeback-detail>aside.is-error span{color:var(--lw-danger)}
.luna-chargeback-detail>section{padding:24px}.luna-chargeback-detail section>header{display:flex;align-items:center;justify-content:space-between;gap:16px}.luna-chargeback-detail section>header p{color:var(--lw-dim);font:400 8px/1 var(--mono)}.luna-chargeback-files{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));margin-top:16px;border-top:1px solid var(--lw-line);border-left:1px solid var(--lw-line)}.luna-chargeback-files>a{min-height:88px;display:grid;grid-template-columns:auto minmax(0,1fr);align-content:center;column-gap:13px;padding:14px 16px;border-right:1px solid var(--lw-line);border-bottom:1px solid var(--lw-line);color:var(--lw-muted);text-decoration:none;transition:background 140ms var(--ease),color 140ms var(--ease)}.luna-chargeback-files>a:hover{background:var(--lw-signal-soft);color:var(--lw-text)}.luna-chargeback-files>a:focus-visible{outline:2px solid var(--lw-signal);outline-offset:-2px}.luna-chargeback-files>a>span{grid-row:1/3;color:var(--lw-signal);font:500 8px/1 var(--mono)}.luna-chargeback-files>a b{overflow:hidden;color:var(--lw-text);font:500 10px/1.2 var(--sans);text-overflow:ellipsis;white-space:nowrap}.luna-chargeback-files>a small{margin-top:7px;color:var(--lw-dim);font:400 8px/1 var(--mono)}.luna-chargeback-detail>footer{padding:0 24px 22px;color:var(--lw-dim);font:400 8.5px/1.45 var(--mono)}
.luna-chargeback-empty{min-height:150px;display:grid;place-content:center;padding:24px;text-align:center}.luna-chargeback-empty b{color:var(--lw-text);font:500 11px/1.2 var(--sans)}.luna-chargeback-empty span{max-width:38ch;margin-top:7px;color:var(--lw-dim);font:400 9px/1.45 var(--sans)}

/* Caderno: leitura à esquerda, decisão focada à direita. */
.luna-world-intro-compact h2{max-width:18ch;font-size:clamp(2.15rem,3.6vw,4.15rem)}
.luna-knowledge-layout{min-height:580px;height:clamp(600px,calc(100dvh - 270px),820px);display:grid;grid-template-columns:minmax(320px,430px) minmax(0,1fr);overflow:hidden;border:1px solid var(--lw-line);border-radius:16px;background:var(--lw-surface);box-shadow:0 22px 46px -38px rgba(0,0,0,.72)}
.luna-knowledge-list{min-height:0;display:flex;flex-direction:column;border-right:1px solid var(--lw-line);background:var(--lw-side)}
.luna-knowledge-list>header{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:18px;border-bottom:1px solid var(--lw-line)}
.luna-knowledge-list>header span,.luna-settings-card header>span{display:block;color:var(--lw-signal);font:500 8px/1 var(--mono);letter-spacing:.11em}
.luna-knowledge-list>header b{display:block;margin-top:7px;color:var(--lw-text);font:500 12px/1 var(--sans)}
.luna-knowledge-list button,.luna-knowledge-editor button,.luna-settings-card button{border:1px solid var(--lw-line-strong);border-radius:9px;background:var(--lw-surface);color:var(--lw-text);cursor:pointer;font:500 9px/1 var(--sans);transition:background 150ms var(--ease),border-color 150ms var(--ease),color 150ms var(--ease),transform 150ms var(--ease)}
.luna-knowledge-list>header button{padding:10px 11px;color:var(--lw-signal)}
.luna-knowledge-list button:hover,.luna-knowledge-editor button:hover,.luna-settings-card button:hover{border-color:var(--lw-signal);background:var(--lw-signal-soft)}
.luna-knowledge-list button:active,.luna-knowledge-editor button:active,.luna-settings-card button:active{transform:scale(.98)}
.luna-knowledge-list button:focus-visible,.luna-knowledge-editor button:focus-visible,.luna-settings-card button:focus-visible{outline:2px solid var(--lw-signal);outline-offset:2px}
.luna-knowledge-list button:disabled,.luna-knowledge-editor button:disabled,.luna-settings-card button:disabled{cursor:not-allowed;opacity:.42;transform:none}
.luna-knowledge-search{display:block;padding:13px 16px;border-bottom:1px solid var(--lw-line)}
.luna-knowledge-search input,.luna-knowledge-editor input,.luna-knowledge-editor textarea,.luna-settings-card input,.luna-settings-card textarea{width:100%;border:1px solid var(--lw-line);border-radius:10px;background:var(--lw-bg);color:var(--lw-text);outline:none;font:400 11px/1.5 var(--sans);transition:border-color 150ms var(--ease),box-shadow 150ms var(--ease)}
.luna-knowledge-search input{padding:10px 12px}
.luna-knowledge-search input::placeholder,.luna-knowledge-editor input::placeholder,.luna-knowledge-editor textarea::placeholder,.luna-settings-card input::placeholder,.luna-settings-card textarea::placeholder{color:var(--lw-dim)}
.luna-knowledge-search input:focus,.luna-knowledge-editor input:focus,.luna-knowledge-editor textarea:focus,.luna-settings-card input:focus,.luna-settings-card textarea:focus{border-color:var(--lw-signal);box-shadow:0 0 0 3px var(--lw-signal-soft)}
#lunaKnowledgeList{flex:1;min-height:0;overflow:auto}
.luna-knowledge-row{width:100%;display:grid;grid-template-columns:8px minmax(0,1fr) auto;gap:12px;padding:17px 18px;border:0!important;border-bottom:1px solid var(--lw-line)!important;border-radius:0!important;background:none!important;text-align:left}
.luna-knowledge-row:hover,.luna-knowledge-row.is-active{background:var(--lw-surface-2)!important}
.luna-knowledge-row>i{width:7px;height:7px;margin-top:3px;border:1px solid var(--lw-dim);border-radius:50%}
.luna-knowledge-row.is-enabled>i{border-color:var(--lw-signal);background:var(--lw-signal);box-shadow:0 0 0 4px var(--lw-signal-soft)}
.luna-knowledge-row strong{display:block;overflow:hidden;color:var(--lw-text);font:500 11px/1.35 var(--sans);text-overflow:ellipsis;white-space:nowrap}
.luna-knowledge-row p{display:-webkit-box;margin-top:6px;overflow:hidden;color:var(--lw-dim);font:400 9.5px/1.45 var(--sans);-webkit-line-clamp:2;-webkit-box-orient:vertical}
.luna-knowledge-row time{color:var(--lw-dim);font:400 8px/1 var(--mono);white-space:nowrap}
.luna-knowledge-editor{min-width:0;display:flex;flex-direction:column;padding:clamp(24px,4vw,52px);background:radial-gradient(circle at 90% 0,var(--lw-signal-soft),transparent 32%),var(--lw-surface)}
.luna-knowledge-editor>header{padding-bottom:22px;border-bottom:1px solid var(--lw-line)}
.luna-knowledge-editor>header span{color:var(--lw-signal);font:500 8px/1 var(--mono);letter-spacing:.11em}
.luna-knowledge-editor>header h3{max-width:24ch;margin-top:12px;color:var(--lw-text);font:500 clamp(1.55rem,2.6vw,2.8rem)/1.02 var(--sans);letter-spacing:-.035em}
.luna-knowledge-editor>header p{max-width:56ch;margin-top:11px;color:var(--lw-muted);font:400 11px/1.55 var(--sans)}
.luna-knowledge-form{display:grid;align-content:start;gap:18px;margin-top:26px}
.luna-knowledge-form label,.luna-settings-card label{display:grid;gap:8px;color:var(--lw-muted);font:500 9px/1.2 var(--sans)}
.luna-knowledge-form input,.luna-knowledge-form textarea,.luna-settings-card input,.luna-settings-card textarea{padding:12px 13px;resize:vertical}
.luna-knowledge-form textarea{min-height:180px}
.luna-knowledge-actions{display:flex;align-items:center;gap:9px;padding-top:4px}
.luna-knowledge-actions button{min-height:38px;padding:0 14px}
.luna-knowledge-actions .primary,.luna-settings-card footer button{border-color:var(--lw-signal);background:var(--lw-signal);color:#03160e}
.luna-knowledge-actions .primary:hover,.luna-settings-card footer button:hover{background:color-mix(in srgb,var(--lw-signal) 86%,white)}
.luna-toggle{margin-left:auto;display:flex!important;grid-template-columns:auto auto;align-items:center;gap:9px!important}
.luna-toggle input{width:34px;height:18px;margin:0;accent-color:var(--lw-signal)}

/* Trainer: contexto e conversa compartilham um único plano operacional. */
.luna-trainer-layout{min-height:590px;height:clamp(610px,calc(100dvh - 270px),850px);display:grid;grid-template-columns:minmax(270px,370px) minmax(0,1fr);overflow:hidden;border-block:1px solid var(--lw-line);background:var(--lw-surface)}
.luna-trainer-context{min-height:0;padding:25px 23px;border-right:1px solid var(--lw-line);background:var(--lw-side)}
.luna-trainer-context header span,.luna-trainer-suggestion header span{display:block;color:var(--lw-signal);font:500 11px/1 var(--mono);letter-spacing:.09em}.luna-trainer-context header b{display:block;margin-top:10px;color:var(--lw-text);font:500 1.35rem/1.05 var(--sans)}
.luna-trainer-context label{display:grid;gap:9px;margin-top:25px;color:var(--lw-muted);font:500 12px/1.2 var(--sans)}
.luna-trainer-context textarea,.luna-trainer-compose textarea,.luna-trainer-suggestion textarea{width:100%;resize:vertical;border:1px solid var(--lw-line);border-radius:11px;background:var(--lw-bg);color:var(--lw-text);outline:none;font:400 14px/1.55 var(--sans);transition:border-color 150ms var(--ease),box-shadow 150ms var(--ease)}
.luna-trainer-context textarea{min-height:175px;padding:13px}.luna-trainer-context textarea:focus,.luna-trainer-compose:focus-within,.luna-trainer-suggestion textarea:focus{border-color:var(--lw-signal);box-shadow:0 0 0 3px var(--lw-signal-soft)}
.luna-trainer-proof{margin-top:22px;padding-block:18px;border-block:1px solid var(--lw-line)}.luna-trainer-proof span,.luna-trainer-proof small{display:block;color:var(--lw-dim);font:500 11px/1.2 var(--mono);letter-spacing:.08em}.luna-trainer-proof strong{display:block;margin-block:9px;color:var(--lw-text);font:500 2.4rem/1 var(--sans)}.luna-trainer-context>p{margin-top:18px;color:var(--lw-dim);font:400 14px/1.55 var(--sans)}
.luna-trainer-workbench{min-width:0;min-height:0;display:flex;flex-direction:column;background:radial-gradient(circle at 75% -10%,var(--lw-signal-soft),transparent 34%)}
.luna-trainer-thread{flex:1;min-height:0;overflow:auto;padding:clamp(24px,3vw,48px)}.luna-trainer-thread article{max-width:72ch;margin-bottom:22px}.luna-trainer-thread article.operator{margin-left:auto}.luna-trainer-thread article span{display:block;margin-bottom:8px;color:var(--lw-dim);font:500 11px/1 var(--mono);letter-spacing:.09em}.luna-trainer-thread article.assistant span{color:var(--lw-signal)}.luna-trainer-thread article p{padding:15px 17px;border:1px solid var(--lw-line);border-radius:14px;color:var(--lw-text);background:var(--lw-surface-2);font:400 14px/1.6 var(--sans);white-space:pre-wrap}.luna-trainer-thread article.operator p{background:var(--lw-signal-soft)}
.luna-trainer-empty{height:100%;display:grid;place-content:center;justify-items:start;max-width:620px;margin:auto}.luna-trainer-empty>span{font-size:2.8rem;color:var(--lw-signal)}.luna-trainer-empty strong{margin-top:18px;color:var(--lw-text);font:500 clamp(1.8rem,3vw,3.2rem)/1 var(--sans);letter-spacing:-.035em}.luna-trainer-empty p{max-width:55ch;margin-top:13px;color:var(--lw-muted);font:400 14px/1.6 var(--sans)}.luna-trainer-empty>div{display:flex;flex-wrap:wrap;gap:8px;margin-top:23px}
.luna-trainer-empty button,.luna-trainer-compose button,.luna-trainer-suggestion button{min-height:44px;padding:10px 13px;border:1px solid var(--lw-line-strong);border-radius:10px;background:var(--lw-surface);color:var(--lw-text);cursor:pointer;font:500 13px/1.2 var(--sans)}.luna-trainer-empty button:hover,.luna-trainer-compose button:hover,.luna-trainer-suggestion button:hover{border-color:var(--lw-signal);background:var(--lw-signal-soft)}
.luna-trainer-suggestion{display:grid;grid-template-columns:minmax(170px,.65fr) minmax(240px,1.35fr);gap:13px;padding:18px 22px;border-top:1px solid var(--lw-line);background:var(--lw-signal-soft)}.luna-trainer-suggestion header{grid-column:1/-1}.luna-trainer-suggestion header b{display:block;margin-top:8px;color:var(--lw-text);font:500 16px/1.2 var(--sans)}.luna-trainer-suggestion label{display:grid;gap:7px;color:var(--lw-muted);font:500 12px/1.2 var(--sans)}.luna-trainer-suggestion textarea{min-height:82px;padding:11px}.luna-trainer-suggestion footer{grid-column:1/-1;display:flex;justify-content:flex-end;gap:8px}.luna-trainer-suggestion .primary{border-color:var(--lw-signal);background:var(--lw-signal);color:#03160e}
.luna-trainer-compose{padding:16px 20px 18px;border-top:1px solid var(--lw-line);transition:border-color 150ms var(--ease),box-shadow 150ms var(--ease)}.luna-trainer-compose label{display:block}.luna-trainer-compose textarea{min-height:62px;max-height:140px;padding:12px 13px;border:0;background:transparent;box-shadow:none!important}.luna-trainer-compose>div{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-top:9px}.luna-trainer-compose>div>span{color:var(--lw-dim);font:400 11px/1.3 var(--mono)}.luna-trainer-compose button{color:var(--lw-signal)}.luna-trainer-compose button i{margin-left:8px;font-style:normal}.luna-trainer-compose button:disabled{cursor:not-allowed;opacity:.45}
.luna-trainer-compare{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:18px}.luna-trainer-compare section{min-width:0;padding:14px;border:1px solid var(--lw-line);border-radius:12px}.luna-trainer-compare b{font:600 13px/1.2 var(--sans)}.luna-trainer-compare pre{max-height:220px;overflow:auto;margin-top:10px;white-space:pre-wrap;color:var(--lw-muted);font:400 13px/1.55 var(--sans)}

/* Operação: exceções primeiro, detalhe suficiente e sync separado da leitura. */
.luna-operation-summary{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));border-block:1px solid var(--lw-line);background:var(--lw-surface)}.luna-operation-summary>div{min-height:104px;padding:19px 21px;border-right:1px solid var(--lw-line)}.luna-operation-summary>div:last-child{border-right:0}.luna-operation-summary span,.luna-operation-summary small{display:block;color:var(--lw-dim);font:500 11px/1.2 var(--mono)}.luna-operation-summary strong{display:block;margin-block:9px;color:var(--lw-text);font:500 2rem/1 var(--sans)}
.luna-operation-layout{height:clamp(560px,calc(100dvh - 370px),760px);display:grid;grid-template-columns:minmax(330px,.72fr) minmax(0,1.28fr);border-bottom:1px solid var(--lw-line)}
.luna-operation-queue{min-height:0;border-right:1px solid var(--lw-line);background:var(--lw-side)}.luna-operation-queue>header{padding:15px;border-bottom:1px solid var(--lw-line)}.luna-operation-queue>header label{display:block;margin-top:12px}.luna-operation-queue input{width:100%;min-height:44px;padding:0 13px;border:1px solid var(--lw-line);border-radius:10px;background:var(--lw-bg);color:var(--lw-text);font:400 14px/1 var(--sans)}
.luna-operation-tabs{display:grid;grid-template-columns:1fr 1fr}.luna-operation-tabs button{min-height:40px;border:0;border-bottom:1px solid var(--lw-line);background:transparent;color:var(--lw-dim);font:500 12px/1 var(--sans)}.luna-operation-tabs button.is-active{border-color:var(--lw-signal);color:var(--lw-text)}
#lunaOperationList{height:calc(100% - 120px);overflow:auto}#lunaOperationList>button{width:100%;min-height:82px;display:grid;grid-template-columns:minmax(0,1fr) auto;gap:16px;padding:15px;border:0;border-bottom:1px solid var(--lw-line);background:transparent;color:var(--lw-text);text-align:left;cursor:pointer}#lunaOperationList>button:hover,#lunaOperationList>button.is-active{background:var(--lw-signal-soft)}#lunaOperationList>button:focus-visible{outline:2px solid var(--lw-signal);outline-offset:-2px}#lunaOperationList>button>span:last-child{text-align:right}#lunaOperationList b,#lunaOperationList small{display:block}#lunaOperationList b{font:500 13px/1.3 var(--sans)}#lunaOperationList small{margin-top:5px;color:var(--lw-dim);font:400 11px/1.3 var(--sans)}#lunaOperationList i{display:inline-block;width:7px;height:7px;margin-right:6px;border-radius:50%;background:var(--lw-signal)}#lunaOperationList i.is-alert{background:var(--lw-warn)}
.luna-operation-detail{min-width:0;overflow:auto;padding:clamp(24px,4vw,54px);background:var(--lw-surface)}.luna-operation-detail>header{display:flex;align-items:flex-start;justify-content:space-between;gap:24px;padding-bottom:22px;border-bottom:1px solid var(--lw-line)}.luna-operation-detail>header span{color:var(--lw-signal);font:500 11px/1 var(--mono)}.luna-operation-detail h3{margin-top:9px;color:var(--lw-text);font:500 2.5rem/1 var(--sans);letter-spacing:-.035em}.luna-operation-detail>header>b{color:var(--lw-text);font:500 13px/1.2 var(--sans)}
.luna-operation-facts{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));border-bottom:1px solid var(--lw-line)}.luna-operation-facts>div{padding:22px 18px;border-right:1px solid var(--lw-line)}.luna-operation-facts>div:first-child{padding-left:0}.luna-operation-facts>div:last-child{border-right:0}.luna-operation-facts span,.luna-operation-facts small{display:block;color:var(--lw-dim);font:400 11px/1.3 var(--sans)}.luna-operation-facts b{display:block;margin-block:8px;color:var(--lw-text);font:500 14px/1.35 var(--sans);overflow-wrap:anywhere}
.luna-operation-event,.luna-operation-next{padding-block:25px;border-bottom:1px solid var(--lw-line)}.luna-operation-event span,.luna-operation-next span{color:var(--lw-signal);font:500 11px/1 var(--mono)}.luna-operation-event b,.luna-operation-next b{display:block;max-width:65ch;margin-top:10px;color:var(--lw-text);font:500 16px/1.5 var(--sans)}.luna-operation-event small,.luna-operation-next small,.luna-operation-next p{display:block;max-width:65ch;margin-top:8px;color:var(--lw-muted);font:400 13px/1.55 var(--sans)}
.luna-operation-sync{display:flex;align-items:center;justify-content:space-between;gap:30px;padding:20px 24px;background:var(--lw-side)}.luna-operation-sync>div:first-child{max-width:68ch}.luna-operation-sync span{color:var(--lw-signal);font:500 11px/1 var(--mono)}.luna-operation-sync b{display:block;margin-top:8px;color:var(--lw-text);font:500 14px/1.3 var(--sans)}.luna-operation-sync p{margin-top:6px;color:var(--lw-muted);font:400 13px/1.5 var(--sans)}.luna-operation-sync button{min-height:44px;padding:0 15px;border:1px solid var(--lw-line-strong);border-radius:10px;background:var(--lw-surface);color:var(--lw-text);font:500 13px/1 var(--sans)}.luna-operation-sync button.primary{border-color:var(--lw-signal);background:var(--lw-signal);color:#03160e}.luna-operation-sync button:disabled{opacity:.45}
.luna-operation-confirm{min-width:min(100%,440px);padding-left:22px;border-left:1px solid var(--lw-line)}.luna-operation-confirm>div{display:flex;justify-content:flex-end;gap:8px;margin-top:12px}.luna-operation-empty{display:grid;place-content:center;min-height:200px;padding:30px;text-align:center}.luna-operation-empty b{color:var(--lw-text);font:500 15px/1.3 var(--sans)}.luna-operation-empty span{margin-top:7px;color:var(--lw-muted);font:400 13px/1.5 var(--sans)}

/* Ajustes: um fluxo editorial, não um painel de variáveis. */
.luna-settings-status{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));margin:0 0 18px;border-block:1px solid var(--lw-line)}
.luna-settings-signal{min-height:74px;display:flex;align-items:center;gap:12px;padding:15px 20px;border-right:1px solid var(--lw-line)}
.luna-settings-signal:first-child{padding-left:0}.luna-settings-signal:last-child{border-right:0}
.luna-settings-signal>i{width:8px;height:8px;flex:none;border:1px solid var(--lw-dim);border-radius:50%}.luna-settings-signal.is-on>i{border-color:var(--lw-signal);background:var(--lw-signal);box-shadow:0 0 0 5px var(--lw-signal-soft)}
.luna-settings-signal b{display:block;color:var(--lw-text);font:500 11px/1.2 var(--sans)}.luna-settings-signal span{display:block;margin-top:5px;color:var(--lw-dim);font:400 8px/1.2 var(--mono)}
.luna-settings-grid{display:grid;grid-template-columns:minmax(260px,.72fr) minmax(0,1.28fr);gap:14px}
.luna-settings-card{border:1px solid var(--lw-line);border-radius:16px;background:var(--lw-surface);box-shadow:0 18px 46px -40px rgba(0,0,0,.75)}
.luna-settings-card>header{padding:24px 25px;border-bottom:1px solid var(--lw-line);background:linear-gradient(135deg,var(--lw-signal-soft),transparent 48%)}
.luna-settings-card header h3{margin-top:11px;color:var(--lw-text);font:500 clamp(1.35rem,2.1vw,2.1rem)/1.05 var(--sans);letter-spacing:-.03em}
.luna-settings-card header p{max-width:56ch;margin-top:9px;color:var(--lw-muted);font:400 10.5px/1.55 var(--sans)}
.luna-settings-identity{display:grid;align-content:start}.luna-settings-identity>label{margin:20px 24px 0}.luna-settings-identity>label:last-child{margin-bottom:24px}
.luna-settings-policy{display:flex;flex-direction:column}.luna-policy-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px;padding:22px 24px}.luna-policy-grid textarea{min-height:220px;max-height:520px}
.luna-settings-card footer{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-top:auto;padding:17px 24px;border-top:1px solid var(--lw-line);color:var(--lw-dim);font:400 8px/1.4 var(--mono)}
.luna-settings-card footer button{min-height:38px;padding:0 14px;white-space:nowrap}
.luna-settings-mail{margin-top:14px}.luna-settings-mail form{display:grid;grid-template-columns:minmax(180px,1fr) 110px minmax(180px,1fr) 110px;gap:16px;padding:22px 24px}.luna-settings-mail .wide{grid-column:1/-1}.luna-settings-mail footer{margin:2px -24px -22px;padding-inline:24px}
.luna-settings-card.is-readonly input,.luna-settings-card.is-readonly textarea{opacity:.65;cursor:not-allowed}
.luna-auto-mode{margin-top:18px;overflow:hidden}
.luna-auto-mode-body{display:grid;grid-template-columns:minmax(0,.82fr) minmax(0,1.18fr);min-height:158px}
.luna-auto-mode-state,.luna-auto-mode-usage{display:flex;gap:15px;padding:24px 25px;align-items:flex-start}
.luna-auto-mode-state{border-right:1px solid var(--lw-line)}
.luna-auto-mode-state>i{width:11px;height:11px;margin-top:4px;border:1px solid var(--lw-line-strong);border-radius:50%;box-shadow:0 0 0 6px var(--lw-surface);transition:background 180ms var(--ease),box-shadow 180ms var(--ease)}
.luna-auto-mode.is-on .luna-auto-mode-state>i{border-color:var(--lw-signal);background:var(--lw-signal);box-shadow:0 0 0 6px var(--lw-signal-soft),0 0 20px var(--lw-signal)}
.luna-auto-mode.is-unknown .luna-auto-mode-state>i{border-color:#d5a21a;background:#d5a21a;box-shadow:0 0 0 6px color-mix(in srgb,#d5a21a 13%,transparent)}
.luna-auto-mode-state span,.luna-auto-mode-usage span,.luna-auto-confirm>span{display:block;color:var(--lw-dim);font:500 8px/1 var(--mono);letter-spacing:.11em}
.luna-auto-mode-state b{display:block;margin-top:10px;color:var(--lw-text);font:500 1.6rem/1 var(--sans);letter-spacing:-.03em}
.luna-auto-mode-state p,.luna-auto-mode-usage p,.luna-auto-confirm p{max-width:62ch;margin-top:9px;color:var(--lw-muted);font:400 10px/1.55 var(--sans)}
.luna-auto-mode-usage b{display:block;margin-top:10px;color:var(--lw-text);font:500 12px/1.4 var(--mono)}
.luna-auto-confirm{margin:0 24px 22px;padding:20px;border:1px solid color-mix(in srgb,var(--lw-signal) 54%,var(--lw-line));border-radius:12px;background:var(--lw-signal-soft)}
.luna-auto-confirm[hidden]{display:none}
.luna-auto-confirm h4{max-width:800px;margin-top:10px;color:var(--lw-text);font:500 clamp(1.12rem,2vw,1.6rem)/1.2 var(--sans);letter-spacing:-.02em;outline:none}
.luna-auto-confirm>div{display:flex;justify-content:flex-end;gap:8px;margin-top:18px}
.luna-auto-confirm button{min-height:38px;padding:0 14px}
.luna-auto-confirm .primary{border-color:var(--lw-signal);background:var(--lw-signal);color:#03160e}
@media(max-width:720px){.luna-auto-mode-body{grid-template-columns:1fr}.luna-auto-mode-state{border-right:0;border-bottom:1px solid var(--lw-line)}.luna-auto-confirm>div{align-items:stretch;flex-direction:column}.luna-auto-confirm button{width:100%}}
.luna-settings-note{padding:16px 18px;border:1px solid var(--lw-line);border-radius:12px;background:var(--lw-signal-soft);color:var(--lw-muted);font:400 10.5px/1.55 var(--sans)}
.luna-save-feedback{color:var(--lw-signal)!important}

.luna-empty{min-height:210px;display:grid;place-items:center;padding:30px;text-align:center;color:var(--lw-muted)}
.luna-empty b{display:block;color:var(--lw-text);font-size:13px}
.luna-empty span{display:block;max-width:42ch;margin-top:8px;font-size:10px;line-height:1.5}
.luna-inline-error{margin:18px 0;padding:14px 16px;border:1px solid color-mix(in srgb,var(--lw-danger) 40%,transparent);border-radius:12px;color:var(--lw-danger);font-size:11px}

/* Travessia: a lua cresce enquanto três chamadas reais preparam a primeira tela. */
.luna-transit{position:fixed;inset:0;z-index:120;display:grid;place-items:center;overflow:hidden;background:#060907;color:#edf4ef;opacity:0;visibility:hidden;transition:opacity 260ms var(--ease),visibility 0s linear 260ms}
.luna-transit[hidden]{display:none}
.luna-transit.is-active{opacity:1;visibility:visible;transition:opacity 260ms var(--ease),visibility 0s}
.luna-transit-field{position:absolute;inset:-12%;opacity:.7;background-image:radial-gradient(circle,rgba(219,240,226,.38) 0 1px,transparent 1.2px),radial-gradient(circle,rgba(40,220,142,.55) 0 1px,transparent 1.2px);background-position:0 0,27px 19px;background-size:101px 89px,163px 137px;mask-image:radial-gradient(circle at 50% 50%,#000 0 43%,transparent 78%)}
.luna-transit-field i{position:absolute;left:50%;top:50%;border:1px solid rgba(151,192,168,.15);border-radius:50%;transform:translate(-50%,-50%)}
.luna-transit-field i:first-child{width:min(50vw,680px);aspect-ratio:1;animation:lunaWorldSpin 50s linear infinite}
.luna-transit-field i:nth-child(2){width:min(68vw,920px);aspect-ratio:1;border-style:dashed;animation:lunaWorldSpin 80s linear infinite reverse}
.luna-transit-field i:nth-child(3){width:min(88vw,1240px);aspect-ratio:1}
.luna-transit-moon{position:absolute;left:50%;top:48%;width:clamp(100px,10vw,156px);aspect-ratio:1;overflow:hidden;border-radius:50%;transform:translate(-50%,-50%) scale(.72);opacity:.82;box-shadow:0 26px 60px -24px rgba(0,0,0,.92);transition:transform 1s var(--ease),opacity 420ms var(--ease),filter 1s var(--ease)}
.luna-transit.is-active .luna-transit-moon{transform:translate(-50%,-50%) scale(1)}
.luna-transit.is-returning .luna-transit-moon{transform:translate(-50%,-50%) scale(5.5);opacity:.28;filter:blur(1px)}
.luna-transit.is-returning.is-opening .luna-transit-moon{transform:translate(-50%,-50%) scale(.72);opacity:.82;filter:none}
.luna-transit.is-opening .luna-transit-moon{transform:translate(-50%,-50%) scale(13);opacity:.22;filter:blur(2px)}
.luna-transit-moon img{width:100%;height:100%;display:block;object-fit:cover;filter:grayscale(1) contrast(1.12) brightness(1.12)}
.luna-transit-copy{position:relative;z-index:2;width:min(520px,calc(100vw - 42px));margin-top:min(34vh,280px);text-align:center}
.luna-transit-copy>span{color:#60dca0;font:500 8px/1 var(--mono);letter-spacing:.16em}
.luna-transit-copy h2{margin-top:14px;font:500 clamp(1.7rem,3vw,2.8rem)/1 var(--sans);letter-spacing:-.035em}
.luna-transit-copy p{margin-top:11px;color:#91a39a;font:400 11px/1.5 var(--sans)}
.luna-transit-progress{height:1px;margin:24px auto 0;overflow:hidden;background:rgba(206,228,214,.16)}
.luna-transit-progress i{display:block;width:var(--progress,8%);height:100%;background:#2ce294;box-shadow:8px 0 16px rgba(44,226,148,.35);transition:width 520ms var(--ease)}
.luna-transit-copy button{margin-top:20px;padding:10px 14px;border:1px solid rgba(209,231,217,.22);border-radius:10px;background:#101713;color:#dfe8e2;cursor:pointer;font:500 10px/1 var(--sans)}
.luna-transit-copy button:hover{border-color:#2ce294}
.luna-transit.is-error .luna-transit-copy>span,.luna-transit.is-error .luna-transit-copy p{color:#ec8a81}

@keyframes lunaWorldSpin{to{transform:rotate(360deg)}}
@keyframes lunaWorldPulse{50%{opacity:.35}}
@keyframes lunaWorldPanelIn{from{opacity:.45;transform:translateY(8px);filter:blur(3px)}to{opacity:1;transform:none;filter:none}}

@media(max-width:980px){
  .luna-overview-hero{grid-template-columns:1fr;gap:34px}.luna-overview-hero h2{max-width:13ch}.luna-overview-lower{grid-template-columns:1fr}.luna-overview-channels{padding-right:0;border-right:0;border-bottom:1px solid var(--lw-line)}.luna-overview-attention{padding-left:0}
  .luna-operation-summary{grid-template-columns:repeat(2,1fr)}.luna-operation-summary>div:nth-child(2){border-right:0}.luna-operation-summary>div:nth-child(-n+2){border-bottom:1px solid var(--lw-line)}
  .luna-world{grid-template-columns:220px minmax(0,1fr)}
  .luna-world-intro{grid-template-columns:1fr;gap:14px}
  .luna-world-intro>p{padding:0}
  .luna-world-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}
  .luna-world-metric:nth-child(2){border-right:0}.luna-world-metric:nth-child(-n+2){border-bottom:1px solid var(--lw-line)}
  .luna-conversations,.luna-tickets-layout,.luna-mail-layout,.luna-history-layout{grid-template-columns:minmax(260px,330px) minmax(0,1fr)}
  .luna-upsell-layout{grid-template-columns:minmax(270px,330px) minmax(0,1fr)}
  .luna-chargeback-layout{grid-template-columns:minmax(230px,.5fr) minmax(0,1.5fr)}.luna-chargeback-evidence{grid-template-columns:190px minmax(0,1fr)}.luna-chargeback-files{grid-template-columns:1fr}
  .luna-knowledge-layout,.luna-trainer-layout{grid-template-columns:minmax(280px,360px) minmax(0,1fr)}
  .luna-settings-grid{grid-template-columns:1fr}.luna-settings-mail form{grid-template-columns:1fr 100px}.luna-settings-mail .wide{grid-column:1/-1}
}
@media(max-width:760px){
  .luna-overview-hero{padding-top:8px}.luna-overview-hero h2{font-size:clamp(2.4rem,12vw,4.2rem)}.luna-overview-now{grid-template-columns:1fr}.luna-overview-now>div,.luna-overview-now>div:first-child,.luna-overview-now>div:last-child{display:grid;grid-template-columns:minmax(95px,.55fr) minmax(80px,.45fr) minmax(0,1fr);align-items:center;gap:12px;padding:15px 0;border-right:0;border-bottom:1px solid var(--lw-line)}.luna-overview-now>div:last-child{border-bottom:0}.luna-overview-now strong{margin:0;font-size:1.55rem}.luna-overview-now small{min-height:0}.luna-overview-chart>header{align-items:flex-start;flex-direction:column}.luna-overview-legend{align-self:flex-start}#lunaOverviewChart svg{min-height:220px}.luna-overview-channels,.luna-overview-attention{padding-block:28px}#lunaOverviewChannels>div{grid-template-columns:1fr auto}#lunaOverviewChannels small{grid-column:1/-1;min-width:0;text-align:left}
  .luna-operation-layout{height:auto;display:block}.luna-operation-queue{height:400px;border-right:0;border-bottom:1px solid var(--lw-line)}.luna-operation-detail{min-height:560px}.luna-operation-sync{align-items:stretch;flex-direction:column}.luna-operation-confirm{padding-left:0;padding-top:18px;border-left:0;border-top:1px solid var(--lw-line)}
  .luna-world{display:flex;flex-direction:column}
  .luna-world-side{flex:none;display:grid;grid-template-columns:auto minmax(140px,1fr) auto;align-items:center;overflow:visible;border-right:0;border-bottom:1px solid var(--lw-line)}
  .luna-world-brand{min-height:60px;padding:0 14px;border:0}.luna-world-brand small{display:none}.luna-world-mark{width:27px;height:27px}
  .luna-world-context{padding:8px 10px;border:0}.luna-world-context label,.luna-world-context>span{display:none}.luna-world-context select{margin:0;padding-block:8px}
  .luna-world-nav{display:grid;grid-template-columns:repeat(auto-fit,minmax(66px,1fr));padding:7px 9px;overflow:visible}.luna-world-nav button{min-height:42px;display:flex;justify-content:center;padding:7px 8px}.luna-world-nav button small,.luna-world-nav button b{display:none}.luna-world-nav svg{width:16px}
  .luna-world-orbit,.luna-world-side-foot{display:none}
  .luna-world-head{height:60px;padding-inline:14px}.luna-world-health,.luna-world-head button span{display:none}.luna-world-head button{width:35px;padding:0}.luna-world-head h1{font-size:15px}
  .luna-world-panel{padding:24px 14px 46px}.luna-world-intro h2{font-size:2.35rem}
  .luna-conversations,.luna-tickets-layout,.luna-mail-layout,.luna-history-layout{height:auto;min-height:0;display:block;overflow:visible;border-radius:13px}
  .luna-conversation-list,.luna-ticket-list,.luna-mail-list,.luna-history-list{height:310px;border-right:0;border-bottom:1px solid var(--lw-line)}
  .luna-conversation-detail,.luna-ticket-detail,.luna-mail-detail,.luna-history-detail{min-height:430px}
  .luna-history-metrics{grid-template-columns:repeat(2,1fr)}.luna-history-metrics>div:nth-child(2){border-right:0}.luna-history-metrics>div:nth-child(-n+2){border-bottom:1px solid var(--lw-line)}.luna-history-toolbar{align-items:stretch;flex-direction:column;padding-bottom:12px}.luna-history-toolbar label{width:100%}
  .luna-mail-metrics{grid-template-columns:repeat(2,1fr)}.luna-mail-metric:nth-child(2){border-right:0}.luna-mail-metric:nth-child(-n+2){border-bottom:1px solid var(--lw-line)}
  .luna-upsell-metrics{grid-template-columns:repeat(2,1fr)}.luna-upsell-metrics>div:nth-child(2){border-right:0}.luna-upsell-metrics>div:nth-child(-n+2){border-bottom:1px solid var(--lw-line)}.luna-upsell-lookup{grid-template-columns:1fr}.luna-upsell-lookup form{align-items:stretch}.luna-upsell-lookup input{width:100%}.luna-upsell-layout{height:auto;min-height:0;display:block;overflow:visible}.luna-upsell-queue{height:360px;border-right:0;border-bottom:1px solid var(--lw-line)}.luna-upsell-detail{min-height:560px}
  .luna-chargeback-metrics{grid-template-columns:repeat(2,1fr)}.luna-chargeback-metrics>div:nth-child(2){border-right:0}.luna-chargeback-metrics>div:nth-child(-n+2){border-bottom:1px solid var(--lw-line)}.luna-chargeback-generator{grid-template-columns:1fr}.luna-chargeback-generator>form{align-items:stretch}.luna-chargeback-generator input{width:100%}.luna-chargeback-layout{height:auto;min-height:0;display:block;overflow:visible}.luna-chargeback-pending{max-height:310px;border-right:0;border-bottom:1px solid var(--lw-line)}.luna-chargeback-evidence{min-height:560px;grid-template-columns:190px minmax(0,1fr)}
  .luna-knowledge-layout,.luna-trainer-layout{height:auto;min-height:0;display:block}.luna-knowledge-list{height:360px;border-right:0;border-bottom:1px solid var(--lw-line)}.luna-knowledge-editor{min-height:500px}.luna-trainer-context{border-right:0;border-bottom:1px solid var(--lw-line)}.luna-trainer-workbench{min-height:560px}.luna-trainer-suggestion{grid-template-columns:1fr}
  .luna-settings-status{grid-template-columns:1fr}.luna-settings-signal{border-right:0;border-bottom:1px solid var(--lw-line);padding-left:0}.luna-settings-signal:last-child{border-bottom:0}
  .luna-policy-grid{grid-template-columns:1fr}.luna-settings-mail form{grid-template-columns:1fr}.luna-settings-mail .wide{grid-column:auto}.luna-settings-card footer{align-items:flex-start;flex-direction:column}.luna-settings-card footer button{width:100%}
  .luna-message{max-width:88%}
  .luna-ticket-action{grid-template-columns:1fr;align-items:start}.luna-ticket-action>button{width:100%}.luna-ticket-action.is-confirming>div:last-child{width:100%;display:grid;grid-template-columns:1fr 1fr}.luna-ticket-action.is-confirming>div:last-child button{width:100%}
}
@media(max-width:500px){
  .luna-operation-summary>div{padding:15px 12px}.luna-operation-facts{grid-template-columns:1fr}.luna-operation-facts>div,.luna-operation-facts>div:first-child{padding:16px 0;border-right:0;border-bottom:1px solid var(--lw-line)}.luna-operation-confirm>div{display:grid;grid-template-columns:1fr}.luna-operation-confirm button{width:100%}
  .luna-trainer-compose>div,.luna-trainer-suggestion footer{align-items:stretch;flex-direction:column}.luna-trainer-compose button,.luna-trainer-suggestion footer button{width:100%}.luna-trainer-compare{grid-template-columns:1fr}
  .luna-world-side{grid-template-columns:auto minmax(0,1fr)}.luna-world-brand span:last-child{display:none}
  .luna-world-nav{grid-column:1/-1;display:grid;grid-template-columns:repeat(3,1fr);width:100%;padding:6px 9px 8px}
  .luna-world-nav button{justify-content:center;min-width:0}
  .luna-world-metrics{grid-template-columns:1fr 1fr}.luna-world-metric{padding:14px 12px}.luna-world-metric strong{font-size:1.35rem}
  .luna-world-intro>p{font-size:11px}.luna-world-intro h2{font-size:2rem}
  .luna-upsell-lookup form,.luna-upsell-compose>footer,.luna-upsell-confirm,.luna-upsell-reply form{align-items:stretch;flex-direction:column}.luna-upsell-lookup form{display:flex}.luna-upsell-lookup button,.luna-upsell-compose>footer>div,.luna-upsell-compose>footer>div button,.luna-upsell-confirm>div:last-child,.luna-upsell-confirm>div:last-child button,.luna-upsell-reply button{width:100%}.luna-upsell-compose>footer>div,.luna-upsell-confirm>div:last-child{display:grid;grid-template-columns:1fr 1fr}.luna-upsell-confirm{display:flex}.luna-upsell-order{grid-template-columns:1fr}.luna-upsell-order>div{border-right:0;border-bottom:1px solid var(--lw-line)}.luna-upsell-order>div:last-child{border-bottom:0}.luna-upsell-duplicates>header{display:block}.luna-upsell-duplicates>header p{margin-top:8px;text-align:left}.luna-upsell-duplicates>div{grid-template-columns:1fr}.luna-upsell-reply form{display:flex}.luna-upsell-reply input{width:100%}
  .luna-chargeback-generator>form,.luna-chargeback-confirm{align-items:stretch;flex-direction:column}.luna-chargeback-generator>form button,.luna-chargeback-confirm>div:last-child,.luna-chargeback-confirm>div:last-child button{width:100%}.luna-chargeback-evidence{display:block;min-height:0}.luna-chargeback-evidence>header{align-items:flex-start;flex-direction:column}.luna-chargeback-evidence>header p{text-align:left}.luna-chargeback-cases{max-height:230px;border-right:0;border-bottom:1px solid var(--lw-line)}.luna-chargeback-detail{min-height:430px}.luna-chargeback-summary{grid-template-columns:1fr}.luna-chargeback-summary>div{border-right:0;border-bottom:1px solid var(--lw-line)}.luna-chargeback-summary>div:last-child{border-bottom:0}
  .luna-ticket-meta{grid-template-columns:1fr}.luna-ticket-meta div{min-height:62px;padding:13px 0;border-right:0;border-bottom:1px solid var(--lw-line)}.luna-ticket-meta div:last-child{border-bottom:0}
}
@media(prefers-reduced-motion:reduce){
  .luna-world *,.luna-transit *{animation:none!important;transition-duration:80ms!important;scroll-behavior:auto!important}
  .luna-transit-moon{transform:translate(-50%,-50%)!important;filter:none!important}
}

/* ── 05 · PÁGINA DE RASTREIO (editor de marca) ───────────────────────────────────────────────
   Irmão dos cartões 01–04: mesma borda, mesmo raio, mesmos rótulos em mono 8px. O que é próprio
   deste cartão é a MOLDURA da pré-visualização — e a regra dura dela: o CSS dá estrutura e nunca
   cor, porque as cores vêm inline do cliente. Uma prévia que herda cor do painel mente sobre o
   que ele vai ver na página dele. */
.luna-brand{margin-top:18px;overflow:hidden}
.luna-brand-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(320px,.85fr);gap:0}
.luna-brand-campos{display:grid;grid-template-columns:1fr 1fr;gap:14px 16px;padding:22px 24px;align-content:start;border-right:1px solid var(--lw-line)}
.luna-brand-campos>label{display:block;min-width:0}
.luna-brand-campos>label.wide,.luna-brand-avisos{grid-column:1/-1}
.luna-brand-campos>label>span{display:block;margin-bottom:7px;color:var(--lw-dim);font:500 8px/1 var(--mono);letter-spacing:.11em;text-transform:uppercase}
.luna-brand-campos>label>span b{color:var(--lw-text);font-weight:500}
.luna-brand-campos input[type=text],.luna-brand-campos input:not([type]),.luna-brand-campos select{
  width:100%;min-height:38px;padding:0 11px;border:1px solid var(--lw-line);border-radius:9px;
  background:var(--lw-surface);color:var(--lw-text);outline:none;font:400 11px/1.4 var(--sans);
  transition:border-color 160ms var(--ease)}
.luna-brand-campos input:focus,.luna-brand-campos select:focus{border-color:var(--lw-line-strong)}
/* amostra de cor: o quadrado É o valor — sem rótulo hex a competir com ele */
.luna-brand-campos input[type=color]{width:100%;height:38px;padding:3px;border:1px solid var(--lw-line);border-radius:9px;background:var(--lw-surface);cursor:pointer}
.luna-brand-campos input[type=range]{width:100%;height:38px;accent-color:var(--lw-signal);background:none;cursor:pointer}
.luna-brand-avisos{margin-top:2px;padding:12px 13px;border:1px solid var(--lw-line);border-radius:11px;background:var(--lw-side,transparent);color:var(--lw-muted);font:400 10px/1.5 var(--sans)}
.luna-brand-avisos b{display:block;margin-bottom:7px;color:var(--lw-text);font:500 8px/1 var(--mono);letter-spacing:.11em;text-transform:uppercase}
.luna-brand-avisos b.falha{color:#d5a21a}
.luna-brand-avisos ul{margin:0;padding-left:15px}
.luna-brand-avisos li{margin-top:4px}
.luna-brand-avisos .ok{color:var(--lw-muted)}
/* a coluna da direita respira: a prévia é o objecto do cartão, não um adorno ao lado dos campos */
.luna-brand-previa{display:grid;align-content:start;gap:13px;padding:22px 24px}
.luna-brand-estados{display:flex;gap:6px}
.luna-brand-estados button{flex:1;min-height:31px;padding:0 9px;border:1px solid var(--lw-line);border-radius:9px;background:none;color:var(--lw-dim);cursor:pointer;
  font:500 8px/1 var(--mono);letter-spacing:.09em;text-transform:uppercase;transition:border-color 160ms var(--ease),color 160ms var(--ease),background 160ms var(--ease)}
.luna-brand-estados button:hover{border-color:var(--lw-line-strong);color:var(--lw-text)}
.luna-brand-estados button.is-active{border-color:var(--lw-signal);background:var(--lw-signal-soft);color:var(--lw-text)}
/* moldura de dispositivo: dá contexto de «isto é outra página», sem pintar nada lá dentro */
.luna-brand-moldura{padding:9px;border:1px solid var(--lw-line-strong);border-radius:16px;background:var(--lw-surface);
  box-shadow:inset 0 1px 0 rgba(255,255,255,.04),0 20px 44px -38px rgba(0,0,0,.9)}
/* A prévia É a página: o contentor não pinta nada, e o `.lb-corpo` lá dentro recebe do JS as
   constantes do molde (fundo, texto, fraco, linha, raio, as duas fontes). Nenhuma cor da página
   vive aqui — se vivesse, mudá-la no molde deixaria a prévia a mentir sem ninguém dar por isso. */
.luna-brand-pagina{display:grid;gap:0;min-height:300px;overflow:hidden;border-radius:11px;background:var(--lw-side,#0e0f11)}
.luna-brand-pagina .lb-aba{display:flex;align-items:center;gap:7px;padding:7px 11px;background:rgba(255,255,255,.045);
  border-bottom:1px solid var(--lw-line)}
.luna-brand-pagina .lb-aba::before{content:"";flex:0 0 auto;width:7px;height:7px;border-radius:99px;background:var(--lw-line-strong)}
.luna-brand-pagina .lb-aba b{overflow:hidden;color:var(--lw-muted);font:400 9px/1.4 var(--sans);text-overflow:ellipsis;white-space:nowrap}
.luna-brand-pagina .lb-corpo{display:grid;gap:11px;align-content:start;padding:15px 15px 17px}
.luna-brand-pagina .lb-cab{display:grid;justify-items:center;gap:5px;padding-bottom:12px;text-align:center}
.luna-brand-pagina .lb-logo{font-size:15px;font-weight:600;letter-spacing:.16em}
.luna-brand-pagina .lb-cab img{display:block;max-height:26px}
.luna-brand-pagina .lb-h1{font-size:12.5px;font-weight:500}
.luna-brand-pagina .lb-sub{margin:0;font-size:9px;line-height:1.5;max-width:29ch}
.luna-brand-pagina .lb-rot{font-size:8.5px;letter-spacing:.02em}
.luna-brand-pagina .lb-busca{display:grid;gap:7px}
.luna-brand-pagina .lb-linha{display:grid;grid-template-columns:1fr auto;gap:6px}
.luna-brand-pagina .lb-linha3{grid-template-columns:.7fr 1.3fr auto}
.luna-brand-pagina .lb-campo{display:flex;align-items:center;overflow:hidden;min-height:30px;padding:0 9px;
  font-style:normal;font-size:9px;text-overflow:ellipsis;white-space:nowrap}
.luna-brand-pagina .lb-bt{display:flex;align-items:center;min-height:30px;padding:0 13px;font-size:9.5px;font-weight:600}
.luna-brand-pagina .lb-ou{display:flex;align-items:center;gap:8px;margin:2px 0;font-size:8px;letter-spacing:.12em;text-transform:uppercase}
.luna-brand-pagina .lb-ou hr{flex:1;height:1px;margin:0;border:0}
.luna-brand-pagina .lb-nota{margin:1px 0 0;font-size:8px;line-height:1.45}
.luna-brand-pagina .lb-vazio{display:grid;justify-items:center;gap:6px;padding:16px 12px;text-align:center;font-size:9px;line-height:1.5}
.luna-brand-pagina .lb-vazio>span{font-size:16px}
.luna-brand-pagina .lb-vazio p{margin:0}
.luna-brand-pagina .lb-res{display:flex;align-items:center;justify-content:space-between;gap:9px}
.luna-brand-pagina .lb-cod{display:block;margin-top:2px;font-size:10.5px;font-weight:600;letter-spacing:.02em}
.luna-brand-pagina .lb-selo{flex:0 0 auto;padding:4px 9px;border-radius:999px;font-size:8.5px;font-weight:600}
.luna-brand-pagina .lb-estim{display:flex;align-items:center;gap:9px;padding:10px 11px}
.luna-brand-pagina .lb-estim>span{font-size:14px}
.luna-brand-pagina .lb-estim b{display:block;margin-top:2px;font-size:11px;font-weight:500}
.luna-brand-pagina .lb-hist{margin-top:2px}
.luna-brand-pagina .lb-passos{display:grid;gap:9px;margin:0;padding:0;list-style:none}
.luna-brand-pagina .lb-passos li{display:flex;align-items:center;gap:9px;font-size:9.5px}
.luna-brand-pagina .lb-passos i{flex:0 0 auto;width:8px;height:8px;border-radius:99px}
.luna-brand-pagina .lb-chat{margin-top:3px;padding:15px 11px;text-align:center;font-size:8.5px;letter-spacing:.1em;text-transform:uppercase}
.luna-brand-nota{margin:0;color:var(--lw-dim);font:400 9.5px/1.5 var(--sans)}
.luna-brand-snippet{margin:0 24px 20px;padding:13px 14px;border:1px solid var(--lw-line);border-radius:11px}
.luna-brand-snippet summary{color:var(--lw-text);cursor:pointer;font:500 8px/1 var(--mono);letter-spacing:.11em;text-transform:uppercase}
/* O bloco deixou de ser `<details>`: o link da página passou a estar SEMPRE à vista (decisão do
   Cauã — «o link persiste em Ajustes»). O rótulo passou de `<summary>` a `<strong>`, e sem esta
   regra herdava o negrito do navegador em vez do rótulo do sistema. Mesma tipografia, sem o
   `cursor:pointer` — já não é um controlo, é um título. */
.luna-brand-snippet strong{display:block;color:var(--lw-text);font:500 8px/1 var(--mono);letter-spacing:.11em;text-transform:uppercase}
.luna-brand-snippet p{margin:10px 0 8px;color:var(--lw-muted);font:400 10px/1.5 var(--sans)}
.luna-brand-snippet textarea{width:100%;padding:10px 11px;border:1px solid var(--lw-line);border-radius:9px;background:var(--lw-surface);color:var(--lw-muted);
  resize:vertical;font:400 10px/1.5 var(--mono)}
.luna-brand-snippet button{min-height:34px;margin-top:9px;padding:0 13px;border:1px solid var(--lw-line);border-radius:9px;background:none;color:var(--lw-muted);cursor:pointer;
  font:500 8px/1 var(--mono);letter-spacing:.11em;text-transform:uppercase}
.luna-brand-snippet button:hover{border-color:var(--lw-line-strong);color:var(--lw-text)}
@media(max-width:1080px){
  .luna-brand-grid{grid-template-columns:1fr}
  .luna-brand-campos{border-right:0;border-bottom:1px solid var(--lw-line)}
}
@media(max-width:560px){
  .luna-brand-campos{grid-template-columns:1fr;padding:18px 17px}
  .luna-brand-previa{padding:18px 17px}
  .luna-brand-snippet{margin:0 17px 16px}
}

/* ── 05 · motion (passada Emil) ───────────────────────────────────────────────────────────────
   Três decisões, e a primeira é uma RECUSA:
   1. A troca de estado da prévia anima só `transform`. Não uso opacidade no texto simulado: a
      restrição dura deste cartão é que a prévia não pode falsear legibilidade, e texto a 60% de
      opacidade durante 180ms é exactamente isso — o operador está ali a julgar se a cor dele
      deixa ler. Movimento sim, transparência no conteúdo não.
   2. O conteúdo da prévia é substituído por innerHTML, logo transição não pega em nós novos:
      aqui keyframes é o instrumento certo (o elemento nasce, não muda de estado).
   3. Escalonamento curto (34ms) nos 4 passos: mostra a ordem do percurso sem atrasar o clique. */
@keyframes lbEntra{from{transform:translateY(5px)}to{transform:translateY(0)}}
.luna-brand-pagina .lb-cab,.luna-brand-pagina .lb-busca,.luna-brand-pagina .lb-vazio,
.luna-brand-pagina .lb-res,.luna-brand-pagina .lb-estim,.luna-brand-pagina .lb-passos li{
  animation:lbEntra 190ms cubic-bezier(.23,1,.32,1) both}
.luna-brand-pagina .lb-busca{animation-delay:26ms}
.luna-brand-pagina .lb-vazio,.luna-brand-pagina .lb-estim{animation-delay:52ms}
.luna-brand-pagina .lb-passos li:nth-child(1){animation-delay:52ms}
.luna-brand-pagina .lb-passos li:nth-child(2){animation-delay:86ms}
.luna-brand-pagina .lb-passos li:nth-child(3){animation-delay:120ms}
.luna-brand-pagina .lb-passos li:nth-child(4){animation-delay:154ms}
/* a bolinha do passo é o que muda de cor com o estado: transição curta, e só nela */
.luna-brand-pagina .lb-passos i{transition:background 160ms ease}
/* «guardado · ainda não muda a página»: o campo continua editável e gravável — a marca diz o que
   o serviço faz com ele hoje, não proíbe. Fica na linha do rótulo, em minúscula, sem cor de alarme:
   não é erro do operador. */
.luna-brand-campos>label>span .lb-inerte{display:inline-block;margin-left:6px;padding:2px 5px;border:1px solid var(--lw-line);
  border-radius:5px;color:var(--lw-dim);font:400 7.5px/1 var(--sans);letter-spacing:.02em;text-transform:none;vertical-align:1px}
/* Pressão: o botão tem de responder ao dedo antes de o servidor responder ao clique. */
.luna-brand-estados button,.luna-brand-snippet button,.luna-brand .luna-settings-card footer button,
.luna-brand>footer button{transition:transform 160ms cubic-bezier(.23,1,.32,1),border-color 160ms var(--ease),color 160ms var(--ease),background 160ms var(--ease)}
.luna-brand-estados button:active,.luna-brand-snippet button:active,.luna-brand>footer button:active{transform:scale(.97)}
.luna-brand>footer button[disabled]{opacity:.55;cursor:progress;transform:none}
/* Avisos: é o ÚLTIMO item da coluna dos campos, logo crescer não empurra nada acima dele. O
   `min-height` amortece o salto entre «uma linha ok» e «lista de dois problemas», que é a
   oscilação real enquanto ele mexe nas cores. */
.luna-brand-avisos{min-height:62px;transition:border-color 200ms var(--ease)}
.luna-brand-avisos:has(b.falha){border-color:color-mix(in srgb,#d5a21a 38%,var(--lw-line))}
@media (hover:hover) and (pointer:fine){
  .luna-brand-moldura{transition:border-color 220ms var(--ease)}
  .luna-brand-moldura:hover{border-color:var(--lw-signal)}
}
@media (prefers-reduced-motion:reduce){
  .luna-brand-pagina .lb-cab,.luna-brand-pagina .lb-busca,.luna-brand-pagina .lb-vazio,
  .luna-brand-pagina .lb-res,.luna-brand-pagina .lb-estim,.luna-brand-pagina .lb-passos li{animation:none}
  .luna-brand-estados button:active,.luna-brand-snippet button:active,.luna-brand>footer button:active{transform:none}
}

/* ── 05 · auditoria final (passada impeccable) ────────────────────────────────────────────────
   Achado real: o número do raio muda por JS enquanto o operador arrasta, e ia de «8» para «12»
   e para «36» — o rótulo reflui a cada passo e a linha inteira dança debaixo do dedo dele.
   `tabular-nums` iguala a largura dos dígitos e o `min-width:2ch` reserva as duas casas: o
   número muda, o texto à volta não se mexe. Custo: dois valores. */
.luna-brand-campos label>span b{display:inline-block;min-width:2ch;text-align:right;
  font-variant-numeric:tabular-nums;font-feature-settings:"tnum" 1}
/* Mesma razão, outro sítio: as razões de contraste («11.11:1») trocam de largura a cada ajuste
   de cor, e esta caixa está por baixo dos campos que ele está a mexer. */
.luna-brand-avisos .ok{font-variant-numeric:tabular-nums}

/* Avisos no Telegram — o corpo do cartao herda o espacamento do header (24px 25px)
   e as accoes vivem no <footer>, que ja tem o estilo verde de todos os cartoes.
   Sem isto o conteudo saia colado a borda e parecia estar fora da caixa. */
.luna-settings-card .luna-telegram-corpo{display:grid;gap:10px;padding:20px 25px}
.luna-settings-card .luna-telegram-corpo:empty{display:none;padding:0}
.luna-settings-card .luna-telegram-corpo p{margin:0;color:var(--lw-text);font:400 12px/1.6 var(--sans)}
.luna-settings-card .luna-telegram-corpo small{color:var(--lw-muted);font:400 10.5px/1.6 var(--sans)}
.luna-settings-card .luna-telegram-corpo code{padding:2px 6px;border-radius:6px;background:rgba(255,255,255,.06);font:500 10.5px/1.4 var(--mono)}

/* No tema claro, o texto escuro dos CTA ficava entre 3,43:1 e 3,76:1 sobre os
   fundos de sinal/aviso. Branco preserva os fundos e supera WCAG AA. */
:root[data-tema="claro"] .luna-world .primary,
:root[data-tema="claro"] .luna-world .luna-settings-card footer button{color:#fff}


/* Chargeback Sent and Action Elements */
.luna-chargeback-sent-group{border-top:1px solid var(--lw-line);margin-top:8px}
.luna-chargeback-sent-group summary{padding:12px 17px;cursor:pointer;display:flex;align-items:center;justify-content:space-between;font:500 10px/1 var(--sans);color:var(--lw-dim);background:var(--lw-side);user-select:none;transition:background 140ms var(--ease)}
.luna-chargeback-sent-group summary:hover{background:var(--lw-surface-2);color:var(--lw-text)}
.luna-chargeback-sent-group summary span{font-weight:600}
.luna-chargeback-sent-group summary small{font:400 8.5px/1 var(--mono);color:var(--lw-dim)}
.luna-chargeback-sent-list{display:flex;flex-direction:column}
.luna-chargeback-cases>button i.is-sent{border-color:color-mix(in srgb,var(--lw-signal) 50%,transparent);color:var(--lw-signal)}
.luna-chargeback-sent-box{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:16px 22px;border-bottom:1px solid var(--lw-line);background:color-mix(in srgb,var(--lw-signal) 8%,var(--lw-surface))}
.luna-chargeback-sent-box span{color:var(--lw-signal);font:600 8.5px/1 var(--mono);letter-spacing:.08em}
.luna-chargeback-sent-box p{margin-top:6px;color:var(--lw-muted);font:400 10px/1.4 var(--sans)}
.luna-chargeback-unsent-btn{padding:8px 14px;border:1px solid var(--lw-line-strong);border-radius:8px;background:var(--lw-surface);color:var(--lw-text);font:500 10.5px/1 var(--sans);cursor:pointer;transition:background 140ms var(--ease)}
.luna-chargeback-unsent-btn:hover{background:var(--lw-surface-2)}
.luna-chargeback-action-bar{display:flex;align-items:center;gap:12px;padding:16px 24px;border-bottom:1px solid var(--lw-line);background:var(--lw-surface-2)}
.luna-chargeback-sent-btn{padding:9px 16px;border:1px solid color-mix(in srgb,var(--lw-signal) 60%,var(--lw-line));border-radius:8px;background:color-mix(in srgb,var(--lw-signal) 12%,var(--lw-surface));color:var(--lw-text);font:600 11px/1 var(--sans);cursor:pointer;transition:background 140ms var(--ease)}
.luna-chargeback-sent-btn:hover{background:var(--lw-signal);color:#070b09}
.luna-chargeback-sent-btn.is-warn{border-color:var(--lw-warn);background:color-mix(in srgb,var(--lw-warn) 15%,var(--lw-surface))}
.luna-chargeback-sent-btn.is-warn:hover{background:var(--lw-warn);color:#1b1000}
.luna-chargeback-due{margin-top:4px;color:var(--lw-warn);font:500 8.5px/1 var(--mono)}

/* E-mail Triage */
.luna-mail-triage-box{padding:14px 20px;border-bottom:1px solid var(--lw-line);background:var(--lw-surface-2)}
.luna-mail-triage-head{display:flex;flex-direction:column;gap:4px;margin-bottom:10px}
.luna-mail-triage-head span{color:var(--lw-signal);font:600 8px/1 var(--mono);letter-spacing:.08em}
.luna-mail-triage-head small{color:var(--lw-dim);font:400 9px/1.35 var(--sans)}
.luna-mail-triage-actions{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:10px}
.luna-mail-triage-actions>span{color:var(--lw-muted);font:500 10px/1 var(--sans)}
.luna-mail-triage-buttons{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.luna-mail-triage-buttons button{padding:6px 12px;border:1px solid var(--lw-line-strong);border-radius:6px;background:var(--lw-surface);color:var(--lw-text);font:500 10px/1 var(--sans);cursor:pointer;transition:background 140ms var(--ease),border-color 140ms var(--ease)}
.luna-mail-triage-buttons button:hover{background:var(--lw-surface-2);border-color:var(--lw-signal)}
.luna-mail-triage-done{display:flex;align-items:center;justify-content:space-between;gap:12px}
.luna-mail-triage-done b{color:var(--lw-signal);font:600 11px/1.2 var(--sans)}
.luna-mail-triage-done small{color:var(--lw-dim);font:400 9px/1 var(--mono)}
.luna-mail-triage-done button{padding:6px 12px;border:1px solid var(--lw-line);border-radius:6px;background:var(--lw-surface);color:var(--lw-text);font:500 10px/1 var(--sans);cursor:pointer}

/* Attention / Escalated ACK bar */
.luna-attention-ack-bar{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:14px 22px;border-top:1px solid var(--lw-line);background:var(--lw-surface-2);margin-top:16px}
.luna-attention-ack-bar span{display:block;color:var(--lw-warn);font:600 8px/1 var(--mono);letter-spacing:.08em}
.luna-attention-ack-bar p{margin-top:4px;color:var(--lw-dim);font:400 9px/1.35 var(--sans)}
.luna-ack-status{display:flex;align-items:center;gap:12px}
.luna-ack-status b{color:var(--lw-signal);font:600 11px/1 var(--sans)}
.luna-ack-status button{padding:6px 12px;border:1px solid var(--lw-line);border-radius:6px;background:var(--lw-surface);color:var(--lw-text);font:500 10px/1 var(--sans);cursor:pointer}

/* Due by badges */
.luna-due-badge{display:inline-block;margin-left:6px;padding:2px 6px;border-radius:4px;font:600 7.5px/1 var(--mono);text-transform:uppercase;vertical-align:middle}
.luna-due-badge.is-urgent{background:color-mix(in srgb,var(--lw-danger) 20%,transparent);color:var(--lw-danger);border:1px solid color-mix(in srgb,var(--lw-danger) 40%,transparent)}
.luna-due-badge.is-warning{background:color-mix(in srgb,var(--lw-warn) 20%,transparent);color:var(--lw-warn);border:1px solid color-mix(in srgb,var(--lw-warn) 40%,transparent)}
.luna-chargeback-due-pill{font:600 8.5px/1 var(--mono);padding:2px 6px;border-radius:4px;color:var(--lw-dim);background:var(--lw-surface)}
.luna-chargeback-due-pill.is-urgent{color:var(--lw-danger);background:color-mix(in srgb,var(--lw-danger) 12%,var(--lw-surface));border:1px solid color-mix(in srgb,var(--lw-danger) 30%,transparent)}
.luna-chargeback-due-pill.is-warning{color:var(--lw-warn);background:color-mix(in srgb,var(--lw-warn) 12%,var(--lw-surface));border:1px solid color-mix(in srgb,var(--lw-warn) 30%,transparent)}
.luna-chargeback-unsent-btn:focus-visible,.luna-chargeback-sent-btn:focus-visible,.luna-mail-triage-buttons button:focus-visible,.luna-mail-triage-done button:focus-visible,.luna-ack-status button:focus-visible{outline:2px solid var(--lw-signal);outline-offset:2px}

/* Uso do plano (LunaChat, 2026-09-13) */
.luna-overview-plano{padding:26px 0;border-bottom:1px solid var(--lw-line)}
.luna-overview-plano header{display:flex;flex-direction:column;gap:6px;margin-bottom:12px}
.luna-overview-plano header span{font-size:11px;letter-spacing:.12em;text-transform:uppercase;color:var(--lw-muted)}
.luna-overview-plano header h3{margin:0;font-size:18px;font-weight:600;color:var(--lw-text)}
.luna-plano-linha{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:6px 14px;align-items:baseline;padding:10px 0;border-top:1px solid var(--lw-line)}
.luna-plano-linha span{font-size:14px;color:var(--lw-text)}
.luna-plano-linha b{font-size:15px;font-variant-numeric:tabular-nums;color:var(--lw-text)}
.luna-plano-linha b small{font-weight:400;font-size:13px;color:var(--lw-muted)}
.luna-plano-linha i{grid-column:1/-1;display:block;height:4px;border-radius:2px;background:var(--lw-line);position:relative;overflow:hidden}
.luna-plano-linha i::after{content:"";position:absolute;inset:0;width:var(--uso,0%);background:var(--lw-signal);border-radius:2px;transition:width .5s cubic-bezier(.2,.8,.2,1)}
.luna-plano-linha.is-aviso i::after{background:var(--lw-warn)}
.luna-plano-linha.is-esgotado i::after{background:var(--lw-danger)}
.luna-plano-nota{margin:14px 0 0;font-size:13px;line-height:1.5;color:var(--lw-muted)}